At a Glance
- Tasks: Support the General Manager and lead a team to create unforgettable guest experiences.
- Company: Join a leading hospitality group known for its vibrant culture and growth opportunities.
- Benefits: Enjoy discounts at restaurants, gym memberships, and amazing career progression.
- Other info: Great social events and a supportive environment for personal and professional growth.
- Why this job: Be a role model and inspire your team while making guests smile every day.
- Qualifications: Strong communication skills and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities:
- Support the General Manager in day‑to‑day operations and act as Duty Manager when needed.
- Use communication skills to train and motivate the team to deliver quality food, drink and service.
- Serve as a role model and guide team development.
- Lead the team to deliver memorable experiences that inspire repeat patronage.
Benefits:
- Amazing progression opportunities – over 150 Assistant Managers promoted to General Managers last year.
- Discounts at all Mitchells & Butlers restaurants (33% across all brands, 20% for groups of up to 5 friends/family).
- Discounts on gym memberships.
- Team social events.
- Pension, 28 days paid holiday, high‑street shopping discounts, employee helpline and free shares.
Equal Opportunity Statement: Disability Confident employer offers interview to all applicants who declare a disability and meet the minimum criteria for the role.
Assistant Manager - Lead Teams, Elevate Guest Experiences in Rothley employer: Mitchells & Butlers PLC
At Mitchells & Butlers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises team development and guest satisfaction. With remarkable progression opportunities, including over 150 promotions to General Manager last year, and a range of benefits such as generous discounts, social events, and a supportive environment for all employees, we ensure that our team members thrive both personally and professionally in a dynamic hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Lead Teams, Elevate Guest Experiences in Rothley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitchells & Butlers on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and guest experience. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show your passion for the hospitality industry! During your interview, share specific examples of how you've elevated guest experiences in the past. This will demonstrate that you’re not just looking for a job, but that you genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Assistant Manager - Lead Teams, Elevate Guest Experiences in Rothley
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading teams and creating memorable guest experiences.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight any relevant experience in hospitality, team leadership, or customer service that aligns with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager. Familiarise yourself with how to support the General Manager and what it means to act as a Duty Manager. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this position involves leading a team, be prepared to discuss your previous experiences in training and motivating staff. Think of specific examples where you've successfully guided a team or improved service quality. This will demonstrate your capability to inspire others and elevate guest experiences.
✨Emphasise Guest Experience
The job is all about creating memorable experiences for guests. Be ready to share your ideas on how to enhance customer satisfaction and encourage repeat patronage. Showing that you have a customer-centric mindset will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
