General Manager - Lead Ops, Deliver Memorable Guest Moments in Queensferry

General Manager - Lead Ops, Deliver Memorable Guest Moments in Queensferry

Queensferry Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead operations and create unforgettable experiences for guests at the Hawes Inn.
  • Company: Join Mitchells & Butlers PLC, a vibrant and inclusive pub group.
  • Benefits: Enjoy 25 days holiday, pension, and discounts across branches.
  • Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
  • Qualifications: Proven leadership skills and a passion for hospitality.

The predicted salary is between 30000 - 40000 £ per year.

Mitchells & Butlers PLC seeks a General Manager for the Hawes Inn in South Queensferry. This role involves building a successful business, training your team, and achieving ambitious targets while ensuring a memorable experience for guests.

With the company's inclusive culture, you'll enjoy benefits like a pension, 25 days of holiday, and various discounts across branches. If you are inspired to create memorable moments in a vibrant pub setting, we want to hear from you.

General Manager - Lead Ops, Deliver Memorable Guest Moments in Queensferry employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a General Manager at the Hawes Inn in South Queensferry, you'll benefit from a supportive environment that prioritises employee growth, alongside attractive perks such as a pension scheme, 25 days of holiday, and discounts across our diverse range of branches. Join us to make a meaningful impact while delivering unforgettable experiences for our guests.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager - Lead Ops, Deliver Memorable Guest Moments in Queensferry

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Mitchells & Butlers PLC

Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager - Lead Ops, Deliver Memorable Guest Moments in Queensferry

Business Development
Team Training
Target Achievement
Guest Experience Management
Leadership Skills
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mitchells & Butlers PLC

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!