At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Upper Boat Inn, part of Mitchells & Butlers.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and free shares.
- Other info: Enjoy team socials and a supportive work environment.
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
As Shift Supervisor at the Upper Boat Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Pontypridd employer: Mitchells & Butlers PLC
At the Upper Boat Inn, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With flexible shifts, generous discounts across our brands, and a commitment to employee growth through training and support, we ensure that every staff member feels valued and empowered. Join us for a rewarding experience where you can build lifelong friendships while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Pontypridd
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 3
Show your passion for service! During interviews, share specific examples of how you've gone above and beyond for customers or helped train others. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Shift Supervisor in Pontypridd
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see how you connect with guests and create memorable experiences. Share any relevant stories that highlight your passion!
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about any previous experience where you've trained or motivated others, and how you can bring that to our team.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Be yourself and share what makes you unique. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company
Before your interview, take some time to research the Upper Boat Inn and its parent company, Mitchells & Butlers. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or trained new staff. This will highlight your capability to be a role model and mentor.
✨Emphasise Customer Service
Great service is at the heart of the Upper Boat Inn's ethos. Be ready to discuss your approach to customer service and share specific instances where you've gone above and beyond for guests. This will show that you understand the importance of creating a welcoming atmosphere and keeping customers coming back.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
