Shift Supervisor: Lead Service & Training (Flexible Shifts) in Oxford

Shift Supervisor: Lead Service & Training (Flexible Shifts) in Oxford

Oxford Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a team, serve guests, and ensure high standards of service.
  • Company: Browns Brasserie and Bar, part of Mitchells & Butlers.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
  • Other info: 28 days paid holiday, high-street discounts, and free shares.
  • Why this job: Join a fun team, make lifelong friends, and create memorable experiences.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 25000 - 30000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Browns Oxford, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
  • Free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Shift Supervisor you’ll:

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Shift Supervisor: Lead Service & Training (Flexible Shifts) in Oxford employer: Mitchells & Butlers PLC

At Browns Oxford, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that encourages fun and camaraderie, our Shift Supervisors enjoy generous benefits including a 33% discount across all our brands, access to financial tools like Wagestream, and opportunities for personal growth through training and team socials. Join us in creating memorable experiences for our guests while building lifelong friendships in a supportive environment.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead Service & Training (Flexible Shifts) in Oxford

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Browns Oxford and its values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.

Tip Number 2

Practice makes perfect! Think about common interview questions for a Shift Supervisor role and rehearse your answers. We want you to feel confident when discussing your passion for service and training others.

Tip Number 3

Show off your personality! During the interview, let your enthusiasm shine through. Remember, they’re looking for someone who can lead a team and create a welcoming atmosphere, so be yourself and have fun!

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show that you’re keen on the role.

We think you need these skills to ace Shift Supervisor: Lead Service & Training (Flexible Shifts) in Oxford

Leadership Skills
Customer Service Skills
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Passion:We love seeing enthusiasm for great service and training others. Make sure to highlight any relevant experience or skills that show you’re ready to lead a team and create memorable experiences for our guests.

Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way in making a great impression.

Apply Through Our Website:Remember, the best way to apply is through our website. It’s super user-friendly and ensures your application gets to us directly. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company

Before your interview, take some time to research Browns Oxford and its values. Understand their commitment to great service and training. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully led others in the past. Think about times when you’ve trained someone or resolved a conflict. Highlighting these experiences will demonstrate your capability to manage and inspire a team.

Emphasise Customer Service

Since the role is all about providing a warm welcome and excellent service, think of specific instances where you’ve gone above and beyond for customers. Share stories that illustrate your passion for creating memorable experiences, as this will resonate well with the interviewers.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.