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- Tasks: Welcome guests, handle inquiries, and ensure a safe, friendly atmosphere.
- Company: Exciting hospitality company in Greater London focused on guest experience.
- Benefits: Flexible shifts, discounts, social activities, and a supportive team environment.
- Why this job: Join a vibrant team and make every guest's stay memorable.
- Qualifications: Strong communication skills and a positive, detail-oriented attitude.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality company in Greater London is looking for team members who excel in guest service. The role involves greeting guests upon arrival, addressing their inquiries and complaints, and ensuring a safe and welcoming environment.
Ideal candidates possess a can-do attitude, excellent communication skills, and a keen eye for detail. Flexible shifts and numerous benefits, including discounts and social activities, are offered.
Night Front Desk & Guest Experience Lead employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk & Guest Experience Lead
✨Tip Number 1
Make sure to showcase your guest service skills during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help us see your can-do attitude in action!
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with a friend or family member. This will prepare you to handle inquiries and complaints smoothly, making you stand out as a candidate.
✨Tip Number 3
Research the company culture before your interview. Understanding their values and what they offer can help you align your answers with what they're looking for. Plus, it shows us you're genuinely interested!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Front Desk & Guest Experience Lead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for guest service and hospitality.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've excelled in guest service or resolved complaints in the past – we love a good story!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the Greater London area. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest Service Skills
Prepare examples from your past experiences where you've excelled in guest service. Think about times when you went above and beyond to ensure a guest's satisfaction. This will demonstrate your can-do attitude and ability to handle inquiries and complaints effectively.
✨Practice Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in a guest-facing role.
