Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport
Shift Supervisor | Flexible Shifts & Guest Service Lead

Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport

Newport Full-Time 22000 - 26000 £ / year (est.) No home office possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a passionate team to deliver exceptional guest service in a vibrant pub.
  • Company: Join Mitchells & Butlers PLC, a leader in the hospitality industry.
  • Benefits: Enjoy flexible shifts, paid holidays, staff discounts, and a pension plan.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Be part of a fun environment while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for customer service.

The predicted salary is between 22000 - 26000 £ per year.

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Dragon Fly in Newport, Wales. This role involves leading a passionate team to provide exceptional guest service in a charming pub atmosphere.

Responsibilities include:

  • Managing daily operations
  • Serving customers
  • Providing training to team members
  • Maintaining high cleanliness and safety standards

The position also offers flexible shifts, a robust benefits package including a pension plan, paid holidays, and staff discounts.

Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an excellent employer, offering a vibrant work culture where team members are encouraged to thrive in a supportive environment. With flexible shifts and a comprehensive benefits package that includes a pension plan, paid holidays, and staff discounts, employees can enjoy a balanced work-life while developing their skills in the hospitality industry. The Dragon Fly in Newport provides a unique opportunity to lead a dedicated team in delivering outstanding guest experiences in a welcoming pub setting.
Mitchells & Butlers PLC

Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Mitchells & Butlers. A personal recommendation can really give you the edge in landing that Shift Supervisor role.

✨Tip Number 2

Prepare for the interview by practising common questions related to guest service and team leadership. We suggest role-playing with a mate to get comfortable and confident before you step into the pub for your interview.

✨Tip Number 3

Show off your passion for hospitality! When you chat with the hiring team, share your experiences and what excites you about leading a team in a vibrant pub atmosphere. Let them see your enthusiasm for providing exceptional guest service.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in our pubs.

We think you need these skills to ace Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport

Leadership Skills
Customer Service
Team Management
Training and Development
Operational Management
Cleanliness Standards
Safety Standards
Flexibility

Some tips for your application 🫡

Show Your Passion for Guest Service: When writing your application, let us see your enthusiasm for providing exceptional guest service. Share any relevant experiences that highlight your ability to create a welcoming atmosphere and lead a team effectively.

Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about times you've trained or motivated others, and how you’ve managed daily operations in previous roles.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Venue

Before your interview, take some time to research the Dragon Fly and its atmosphere. Familiarise yourself with their menu, special events, and overall vibe. This will help you demonstrate your genuine interest in the role and show that you’re ready to lead a team in providing exceptional guest service.

✨Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you can motivate others and maintain high standards of cleanliness and safety.

✨Emphasise Flexibility

Since the role offers flexible shifts, it’s important to convey your adaptability. Be ready to discuss your availability and willingness to work different hours. This shows that you’re committed to meeting the needs of the business and can handle the dynamic nature of the hospitality industry.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, and the pub's goals. This not only shows your enthusiasm for the position but also helps you assess if this is the right fit for you.

Shift Supervisor | Flexible Shifts & Guest Service Lead in Newport
Mitchells & Butlers PLC
Location: Newport

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