Experienced Head Waiter/Waitress in Manchester

Experienced Head Waiter/Waitress in Manchester

Manchester Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead your team to deliver exceptional service and create memorable experiences for guests.
  • Company: Join Browns Manchester, a vibrant brasserie with a passion for classic British food.
  • Benefits: Flexible shifts, 33% discount across brands, financial toolkit, gym discounts, and team socials.
  • Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
  • Why this job: Be at the heart of the action and make every guest feel truly welcome.
  • Qualifications: Experience in hospitality and a passion for leading teams.

The predicted salary is between 24000 - 30000 £ per year.

No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Head Waiter/Waitress at Browns Manchester, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoon teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.

What’s in it for me?

  • Flexible shifts – to fit around the other important things in life.
  • A massive 33% discount across all our brands.
  • 20% discount across all our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team socials – work hard, play hard!
  • Pension; 28 days paid holiday; high‑street shopping discounts; and free shares.
  • Free employee helpline – to support you with whatever life throws at you.

What will I be doing?

  • Lead the team on the floor to success during busy shifts.
  • Train and inspire your team.
  • Support the day‑to‑day running of the business.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Experienced Head Waiter/Waitress in Manchester employer: Mitchells & Butlers PLC

At Browns Manchester, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that encourages team spirit and personal growth, you’ll enjoy benefits like generous discounts across our brands, financial tools to manage your earnings, and a supportive environment that prioritises your happiness and development. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the heart of Manchester.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Experienced Head Waiter/Waitress in Manchester

Tip Number 1

Get to know the venue! Before your interview, pop into Browns Manchester and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and gives you a feel for the team vibe.

Tip Number 2

Practice your service skills! Whether it's balancing plates or pouring drinks, show us you’ve got the chops. Maybe even do a mock service with friends to get comfortable in a busy environment.

Tip Number 3

Be ready to share your passion for hospitality! When we chat, let us know what excites you about being a Head Waiter/Waitress. Your enthusiasm can really set you apart from the crowd.

Tip Number 4

Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Don’t miss out on the chance to join our team!

We think you need these skills to ace Experienced Head Waiter/Waitress in Manchester

Leadership Skills
Team Management
Training and Development
Customer Service
Attention to Detail
Communication Skills
Time Management

Some tips for your application 🫡

Keep it Simple:No need for a fancy CV here! Just fill out our quick form on the website. We want to know about you, so keep your answers clear and straightforward.

Show Your Passion:Let us see your enthusiasm for the role! Share why you love being a Head Waiter/Waitress and how you can bring that passion to our team at Browns Manchester.

Highlight Your Experience:We’re looking for someone with experience, so make sure to mention any relevant roles you've had. Tell us about your leadership skills and how you've supported your team in the past.

Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. We want to know the real you and how you’ll fit into our vibrant team!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Menu Inside Out

Familiarise yourself with the menu and specials at Browns Manchester. Being able to discuss dishes confidently will show your passion for the role and impress the interviewers.

Showcase Your Leadership Skills

As a Head Waiter/Waitress, you'll be leading a team. Prepare examples of how you've successfully managed a team in the past, especially during busy shifts. This will demonstrate your ability to inspire and train others.

Emphasise Customer Service Excellence

Think of specific instances where you went above and beyond for a guest. Highlighting your commitment to providing exceptional service will resonate well with the interviewers, as they value making every guest feel welcome.

Ask Thoughtful Questions

Prepare some questions about the team culture and training opportunities. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.