At a Glance
- Tasks: Create a warm and welcoming atmosphere for guests while maintaining cleanliness.
- Company: Join a vibrant team at Innkeepers Lodge, where fun meets professionalism.
- Benefits: Flexible shifts, 33% dining discount, pension, and 28 days paid holiday.
- Other info: Enjoy team socials and a supportive environment that values you.
- Why this job: Make a real impact on guest experiences and build lifelong friendships.
- Qualifications: Passion for service, attention to detail, and a calm approach under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to provide a warm, friendly and genuine welcome or farewell.
- Take PRIDE in ensuring that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and discussing our guest experience survey.
- Be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly to the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
Qualifications
- Passionate about great service.
- Taking PRIDE in maintaining the highest standards of cleanliness and safety.
- Great eye for detail.
- Ability to work calmly under pressure.
- Whatever your level of experience, we’ll provide all the training you need.
Commitment
- Disability confident employer: Any applicant that declares they have a disability and meets the minimum criteria for the job will be offered an interview.
Benefits
- Flexible shifts to fit around other important things in life.
- 33% discount across all our brands.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; free shares.
- Free employee helpline to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Inn Keepers Collection Room Attendant in London employer: Mitchells & Butlers PLC
At M&B, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. As an Inn Keepers Collection Room Attendant, you'll enjoy flexible shifts, generous discounts across our dining brands, and numerous opportunities for personal and professional growth. Join us to be part of a fun-loving team that prioritises exceptional guest experiences and fosters lifelong friendships.
StudySmarter Expert Advice🤫
We think this is how you could land Inn Keepers Collection Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers PLC
Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Inn Keepers Collection Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
