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- Tasks: Lead the team and ensure guests have an unforgettable experience.
- Company: Join Mitchells & Butlers PLC, a leader in hospitality.
- Benefits: Enjoy flexible shifts, discounts, pension, and paid holidays.
- Other info: Great opportunity for career growth in a vibrant environment.
- Why this job: Be part of a dynamic team creating memorable moments for guests.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Mitchells & Butlers PLC is looking for a Duty Manager at the Huntsman & Hounds in Greater London. The ideal candidate will assist the General Manager in daily operations, inspire the team, and ensure an excellent customer experience.
The role includes managing shifts, staff training, and achieving business goals.
Benefits include flexible shifts, employee discounts, a pension, paid holidays, and others. Join us to create memorable moments for our guests.
Duty Manager - Lead Guest Experience & Team in London employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Lead Guest Experience & Team in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitchells & Butlers. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Show your passion for guest experience! When you get that interview, share specific examples of how you've gone above and beyond for customers in the past. It’ll show you’re the perfect fit for creating memorable moments.
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to handle various scenarios. Think about challenges you've faced in previous roles and how you resolved them. This will help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Mitchells & Butlers right there, making it super easy for us to connect.
We think you need these skills to ace Duty Manager - Lead Guest Experience & Team in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about creating memorable experiences for guests and leading a team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Duty Manager role. We love seeing how your past roles have prepared you to inspire a team and manage daily operations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Venue Inside Out
Before your interview, make sure you research the Huntsman & Hounds thoroughly. Familiarise yourself with their menu, customer reviews, and any recent news. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, whether through training or managing shifts. Highlighting your leadership style and how it aligns with the company's values will set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you've improved customer satisfaction or resolved conflicts. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Passion for Customer Experience
Mitchells & Butlers values excellent customer service. Be ready to discuss what makes a great guest experience in your opinion and how you plan to contribute to creating memorable moments for guests. Your enthusiasm for the role will resonate with the interviewers.