Duty Manager in London

Duty Manager in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure great service, and create memorable guest experiences.
  • Company: Join Nicholson’s pubs, a friendly and established brand in British hospitality.
  • Benefits: Flexible shifts, 33% discount, financial toolkit, gym discounts, and free shares.
  • Why this job: Be part of a supportive team and make every guest feel welcome.
  • Qualifications: Management experience and a passion for hospitality.
  • Other info: Enjoy 25 days holiday and team socials in a dynamic environment.

The predicted salary is between 24000 - 36000 £ per year.

No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Lord Aberconway, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure you provide guests with an experience that keeps them coming back for more.

Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS DUTY MANAGER YOU’LL…

  • Use your management experience to be an assistant to the General Manager in the day to day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager in London employer: Mitchells & Butlers PLC

At Nicholson’s pubs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. As a Duty Manager at the Lord Aberconway, you will enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including financial tools, gym discounts, and opportunities for personal growth. Join us in delivering exceptional British hospitality while being part of a team that celebrates hard work and camaraderie.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in London

✨Tip Number 1

Get to know the pub culture! Spend some time in pubs like the Lord Aberconway to understand their vibe. This will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Be ready to chat! When you apply through our mobile-friendly form, think about how you can showcase your personality. We want to see the real you, so don’t hold back on sharing your experiences and what makes you tick.

✨Tip Number 3

Prepare for a casual interview! Brush up on your management skills and think of examples where you've inspired a team. We love seeing how you’ve made a difference in previous roles, so have those stories ready to share.

✨Tip Number 4

Follow up after applying! A quick message to express your enthusiasm can go a long way. It shows us that you’re keen and ready to jump into the Duty Manager role with both feet!

We think you need these skills to ace Duty Manager in London

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills
Hospitality Knowledge
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Character: We love a bit of character at Nicholson’s pubs! Use the application to showcase what makes you unique and how you can contribute to our friendly team.

Be Clear and Concise: While we want to know about you, keep your answers clear and to the point. This helps us get a good sense of who you are without wading through too much info.

Apply Through Our Website: Make sure to apply directly through our website for the best experience. It’s quick, mobile-friendly, and gets your application straight to us!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Pub Inside Out

Before your interview, take some time to research Nicholson’s pubs and their values. Familiarise yourself with their menu, special offers, and what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspired others and contributed to a positive work environment.

✨Emphasise Customer Experience

Since the role focuses on providing memorable guest experiences, think of specific instances where you went above and beyond for customers. Be ready to discuss how you would ensure guests leave happy and eager to return.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the pub is the right fit for you.

Duty Manager in London
Mitchells & Butlers PLC
Location: London

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