Duty Manager/Shift Supervisor (Leeds, Yorkshire)

Duty Manager/Shift Supervisor (Leeds, Yorkshire)

Leeds Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead your team to success and create memorable experiences for guests.
  • Company: Join the Toby Carvery family, known as the ‘home of the roast’!
  • Benefits: Flexible shifts, 33% discount, financial toolkit, gym discounts, and free shares.
  • Other info: Enjoy team socials and a supportive work environment.
  • Why this job: Make a real impact while having fun and building great memories.
  • Qualifications: Management experience and a passion for delivering excellent service.

The predicted salary is between 24000 - 30000 £ per year.

Overview

As Duty Manager at Toby Carvery - Oulton, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

What’s in it for me?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • Pension; 25 days paid holiday; high-street shopping discounts; and free shares.
  • A free employee helpline to support you with whatever life throws at you.

What will I be doing? (Responsibilities)

  • Use your management experience to assist the General Manager in the day-to-day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager/Shift Supervisor (Leeds, Yorkshire) employer: Mitchells & Butlers PLC

At Toby Carvery - Oulton, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering flexible shifts to accommodate your lifestyle. Our vibrant work culture fosters teamwork and personal growth, with opportunities for training and development, alongside fantastic benefits such as a generous discount across all our brands, financial wellness tools, and team socials that make work enjoyable. Join us in Leeds, where you can be part of a family that truly cares about creating memorable experiences for our guests while enjoying a supportive and rewarding workplace.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager/Shift Supervisor (Leeds, Yorkshire)

Tip Number 1

Get to know the company culture! Before your interview, check out Toby Carvery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've successfully managed a team or resolved a customer issue, and be ready to share those stories.

Tip Number 3

Dress to impress! Even if the application process is casual, showing up looking smart can make a great first impression. It shows that you take the opportunity seriously and respect the role you're applying for.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you message. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Duty Manager/Shift Supervisor (Leeds, Yorkshire)

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Passion:We love seeing enthusiasm for the role! Make sure to express why you’re excited about joining the Toby Carvery family and what makes you a great fit for the Duty Manager position.

Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way in making a memorable impression.

Apply Through Our Website:Remember, applying through our website is the best way to go! It’s super straightforward and ensures your application gets to us directly without any hassle.

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company

Before your interview, take some time to research Toby Carvery and their values. Understand what makes them the 'home of the roast' and how they create memorable experiences for guests. This will help you align your answers with their mission and show that you're genuinely interested.

Showcase Your Management Skills

As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experience where you've successfully trained or inspired a team. Highlight specific situations where you’ve improved service or achieved business targets to showcase your capability.

Be Personable and Engaging

Toby Carvery values personal connections, so be sure to bring your personality to the interview. Share stories that reflect your passion for hospitality and your ability to create memorable moments for guests. A friendly and approachable attitude can go a long way!

Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company culture. For example, ask about team dynamics or how they celebrate successes. This shows you’re keen to be part of their family.