At a Glance
- Tasks: Lead your team, serve guests, and ensure a fantastic dining experience.
- Company: Join Mitchells & Butlers, a fun and supportive workplace.
- Benefits: Flexible shifts, 33% dining discount, and financial tools like Wagestream.
- Other info: Enjoy team socials, 28 days holiday, and high-street shopping discounts.
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Leadership skills and a passion for guest service.
The predicted salary is between 24000 - 28000 £ per year.
EEO Statement Disability Confident. Our employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job, as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Benefits
- Flexible shifts to fit around you
- Massive 33% discount on all our brands when dining out – for date nights at Miller & Carter, family roasts at Toby Carvery or socialising with friends at All Bar One
- 20% discount off all of our brands for friends and family
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it
- Never a dull moment – fun, laughs and lifelong friends
- Team socials – work hard, play hard
- Pension
- 28 days paid holiday
- High‑street shopping discounts
- Free shares
- Free employee helpline to support you with whatever life throws at you
Responsibilities
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently leading your team
- Act as a shift leader
- Be a role model for your teams, helping with their training
- Maintain high standards of cleanliness and safety
Company Culture
At Mitchells & Butlers (M&B), we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Leader — Flexible Shifts, Guest Experience & Team Leadership in Kings Langley employer: Mitchells & Butlers PLC
At Mitchells & Butlers, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that encourages team bonding through socials and offers substantial discounts for dining, we ensure our staff feel appreciated and supported. Our commitment to personal growth is evident through comprehensive training opportunities, making this an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader — Flexible Shifts, Guest Experience & Team Leadership in Kings Langley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for guest experience shine through. They want to see how you’d fit into their team culture.
✨Tip Number 3
Prepare for those interviews by researching the company culture at Mitchells & Butlers. Understand their values and think about how your experiences align with their mission to make every guest feel welcome.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shift Leader — Flexible Shifts, Guest Experience & Team Leadership in Kings Langley
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Share a bit about your experiences and what makes you passionate about guest experience and team leadership.
Tailor Your Application:Make sure to tailor your application to the Shift Leader role. Highlight your relevant skills and experiences that align with the responsibilities mentioned in the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out, so we can quickly see why you'd be a great fit for our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company Culture
Before your interview, take some time to research Mitchells & Butlers. Understand their values and what they stand for. This will help you align your answers with their culture, showing that you're not just a fit for the role but also for the team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your capability to be a role model for others.
✨Prepare for Guest Experience Scenarios
Expect questions about how you would handle various guest situations. Think of specific instances where you've gone above and beyond for customers. This will show your commitment to providing an exceptional guest experience, which is key for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
