At a Glance
- Tasks: Create a warm and friendly atmosphere for guests while ensuring cleanliness and safety.
- Company: Join a vibrant team at Innkeepers Lodge, where fun meets professionalism.
- Benefits: Flexible shifts, 33% dining discount, pension, 28 days holiday, and team socials.
- Other info: Disability confident employer offering training and support for all applicants.
- Why this job: Make a real impact on guest experiences and build lifelong friendships.
- Qualifications: Passion for service, attention to detail, and ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and discussing our guest experience survey.
- Responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly - to the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
Qualifications
- Passionate about great service.
- Taking PRIDE in maintaining the highest standards of cleanliness and safety.
- Great eye for detail.
- Ability to work calmly under pressure.
- Whatever your level of experience, we’ll give you all the training you need.
Commitment
Disability confident employer: Any applicant that declares they have a disability and meets the minimum criteria for the job will be offered an interview.
Benefits
- Flexible shifts - to fit around the other important things in life.
- 33% discount across all our brands.
- Fun, laughs and lifelong friends!
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; free shares.
- Free employee helpline to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Inn Keepers Collection Room Attendant in Hill employer: Mitchells & Butlers PLC
At M&B, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. As an Inn Keepers Collection Room Attendant, you'll enjoy flexible shifts, generous discounts across our dining brands, and numerous opportunities for personal and professional growth. Join us to be part of a fun-loving team that prioritises exceptional guest experiences and fosters lifelong friendships.
StudySmarter Expert Advice🤫
We think this is how you could land Inn Keepers Collection Room Attendant in Hill
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! Since the role is all about making guests feel welcome, think of some engaging conversation starters or questions you could ask during the interview to show off your friendly side.
✨Tip Number 3
Show your attention to detail! Bring up specific examples from your past experiences where you maintained high standards of cleanliness or provided excellent service. This will demonstrate that you take PRIDE in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us!
We think you need these skills to ace Inn Keepers Collection Room Attendant in Hill
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see that you genuinely care about making guests feel welcome and valued. Share any relevant experiences that highlight your commitment to providing top-notch service.
Highlight Your Attention to Detail:As a Room Attendant, having a keen eye for detail is crucial. In your application, mention specific examples where you've demonstrated this skill, whether it's in cleaning, organising, or ensuring everything is just right for guests. We love candidates who take PRIDE in their work!
Keep It Friendly and Genuine:Your written application should reflect the warm and friendly vibe we aim for at Innkeepers Lodge. Use a conversational tone and be yourself! This helps us get a sense of your personality and how you might fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing great service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with the company's focus on creating a warm and welcoming atmosphere.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare to discuss how you ensure cleanliness and safety in your work. You could mention any systems or checklists you use to maintain high standards, which will show that you take PRIDE in your responsibilities.
✨Engage in Conversation
Practice engaging in friendly conversation, as this is key to making guests feel welcome. Think about questions you can ask the interviewer that reflect your ability to connect with others, such as discussing their favourite guest experiences or what they enjoy most about working there.
✨Stay Calm Under Pressure
Be ready to talk about how you handle stressful situations. Share a story where you successfully managed a busy shift or resolved a guest issue calmly. This will demonstrate your ability to work well under pressure, which is crucial for the Inn Keepers Collection.
