Shift Supervisor - Lead Guest Experience & Training in High Wycombe

Shift Supervisor - Lead Guest Experience & Training in High Wycombe

High Wycombe Full-Time 10 - 12 £ / hour (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Welcome guests, lead your team, and maintain high service standards.
  • Company: Join Mitchells & Butlers PLC at the Blacksmiths Arms – Harvester.
  • Benefits: Enjoy flexible shifts, 33% discount, pension, and paid holiday.
  • Other info: Part-time role with opportunities for growth in a vibrant environment.
  • Why this job: Create memorable experiences and develop your leadership skills.
  • Qualifications: Experience in hospitality and a passion for guest service.

The predicted salary is between 10 - 12 £ per hour.

Mitchells & Butlers PLC is seeking a part-time Shift Supervisor at the Blacksmiths Arms – Harvester in High Wycombe. In this role, you'll welcome guests, lead your team, and ensure a high standard of service and cleanliness.

Enjoy flexible shifts, a 33% discount across all brands, and benefits such as pension and paid holiday. Join us in creating memorable experiences for every guest!

Shift Supervisor - Lead Guest Experience & Training in High Wycombe employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an excellent employer, offering a vibrant work culture where team collaboration and guest satisfaction are at the forefront. As a part-time Shift Supervisor at the Blacksmiths Arms – Harvester in High Wycombe, you'll benefit from flexible shifts, a generous 33% discount across all brands, and opportunities for personal growth within a supportive environment dedicated to creating memorable experiences for every guest.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor - Lead Guest Experience & Training in High Wycombe

Tip Number 1

Make sure to research Mitchells & Butlers and the Blacksmiths Arms before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in creating memorable experiences for guests.

Tip Number 2

Practice your leadership skills! As a Shift Supervisor, you'll be leading a team, so think about examples from your past where you've successfully managed or trained others. We want to hear those stories during your chat with us!

Tip Number 3

Don’t forget to highlight your customer service experience. Share specific instances where you’ve gone above and beyond for guests. This will show us that you’re ready to ensure a high standard of service and cleanliness at the Blacksmiths Arms.

Tip Number 4

Apply through our website! It’s the best way to get your application noticed. Plus, it shows us that you’re tech-savvy and know how to navigate the digital world, which is super important in today’s job market.

We think you need these skills to ace Shift Supervisor - Lead Guest Experience & Training in High Wycombe

Guest Service
Team Leadership
Service Standards
Cleanliness Management
Communication Skills
Flexibility
Training and Development

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for guest experience and how you can bring that to the Blacksmiths Arms.

Tailor Your Application:Make sure to tailor your application to the Shift Supervisor role. Highlight any relevant experience in leading teams or providing excellent service. We love seeing how your background aligns with what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on your key strengths!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Venue Inside Out

Before your interview, make sure you familiarise yourself with the Blacksmiths Arms – Harvester. Understand their menu, the atmosphere, and what makes them unique. This will show your genuine interest in the role and help you answer questions about how you can enhance the guest experience.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or trained others in the past. Think about specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to lead effectively.

Emphasise Guest Experience

Mitchells & Butlers PLC values creating memorable experiences for guests. Be ready to discuss your approach to customer service and how you would handle difficult situations. Share stories that highlight your commitment to ensuring every guest leaves happy.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.