Head Waiter/Waitress

Head Waiter/Waitress

Bath Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team to deliver exceptional service and create memorable experiences for guests.
  • Company: Join the vibrant team at Bathampton Mill, part of Premium Country Pubs.
  • Benefits: Enjoy flexible shifts, 33% discounts, and access to financial tools like Wagestream.
  • Why this job: Be a key player in a fun environment where your passion for premium service shines.
  • Qualifications: Experience in hospitality and a knack for inspiring others.
  • Other info: Great career growth, team socials, and support for your well-being.

The predicted salary is between 24000 - 36000 £ per year.

Overview

As Head Waiter/Waitress at the Bathampton Mill, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you’re passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
  • A free employee helpline to support you with whatever life throws at you.

What will I be doing?

  • Lead the team on the floor to success during busy shifts.
  • Train and inspire your team.
  • Support the day to day running of the business.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Head Waiter/Waitress employer: Mitchells & Butlers PLC

At Bathampton Mill, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your passion for premium service can truly shine. With flexible shifts, generous discounts across our brands, and a commitment to employee well-being through initiatives like Wagestream and team socials, we ensure that our staff feel valued and supported. Join us in a stunning location where you can grow your career while making every guest feel welcome.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/Waitress

✨Tip Number 1

Get to know the venue! Before your interview, pop by Bathampton Mill and soak in the atmosphere. Familiarising yourself with the place will help you chat confidently about how you can contribute to the team.

✨Tip Number 2

Show off your passion for hospitality! When you’re chatting with us, share stories about your experiences in the industry. We love hearing about what drives you and how you’ve made guests feel special in the past.

✨Tip Number 3

Be ready to demonstrate your leadership skills! As a Head Waiter/Waitress, we want to see how you inspire and train your team. Think of examples where you’ve led a team to success during busy shifts.

✨Tip Number 4

Don’t forget to ask questions! Show us you’re genuinely interested in the role and the company. Ask about team socials, training opportunities, or how we maintain our high standards. It’ll make you stand out!

We think you need these skills to ace Head Waiter/Waitress

Leadership Skills
Team Management
Training and Development
Customer Service Skills
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Cleanliness and Safety Standards
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Passion: We love seeing enthusiasm for the role! Make sure to highlight your passion for hospitality and any relevant experience you have that makes you a great fit for the Head Waiter/Waitress position.

Be Yourself: We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way in making a great impression.

Apply Through Our Website: Remember, the best way to apply is through our website! It’s super user-friendly and ensures your application gets to us directly. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Venue

Before your interview, take some time to research Bathampton Mill and its atmosphere. Familiarise yourself with their menu and any special events they host. This will show your genuine interest in the role and help you connect your experience to their specific needs.

✨Showcase Your Leadership Skills

As a Head Waiter/Waitress, you'll be leading a team. Prepare examples from your past experiences where you've successfully trained or inspired others. Be ready to discuss how you handle busy shifts and maintain high standards, as this is crucial for the role.

✨Emphasise Customer Service

Highlight your passion for providing exceptional service. Think of specific instances where you went above and beyond for guests. This will demonstrate that you understand the importance of creating a welcoming environment, which is key for keeping customers coming back.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they maintain their high standards. This shows that you're not just interested in the job, but also in being a valuable part of their team.

Head Waiter/Waitress
Mitchells & Butlers PLC
Location: Bath
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