Guest Experience Champion in Hart

Guest Experience Champion in Hart

Hart Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and support kitchen operations in a vibrant dining environment.
  • Company: Leading dining and hospitality group in the UK with a focus on guest experience.
  • Benefits: Flexible shifts, discounts, paid holidays, pension, and fun team socials.
  • Why this job: Join a dynamic team and make every guest's experience memorable.
  • Qualifications: Passion for customer service and ability to thrive in a fast-paced setting.
  • Other info: Perfect opportunity for those who love a lively work atmosphere.

The predicted salary is between 24000 - 36000 Β£ per year.

A prominent dining and hospitality group in the United Kingdom is seeking dedicated team members to provide excellent customer service and support kitchen operations.

Responsibilities include:

  • Greeting guests
  • Ensuring safety
  • Maintaining cleanliness

The role offers flexible shifts, discounts across brands, and a variety of benefits such as paid holidays, pension, and team socials. Candidates who enjoy a dynamic working environment are encouraged to apply.

Guest Experience Champion in Hart employer: Mitchells & Butlers PLC

Join a leading dining and hospitality group in the UK, where we prioritise exceptional customer service and a vibrant team culture. Enjoy flexible shifts, generous discounts across our brands, and a range of benefits including paid holidays and pension contributions, all while working in a dynamic environment that fosters personal and professional growth.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Experience Champion in Hart

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being a part of their dynamic environment.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle difficult guests or ensure safety. Role-playing these situations can help you feel more confident and prepared for the real deal.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, as it shows you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.

We think you need these skills to ace Guest Experience Champion in Hart

Customer Service
Communication Skills
Teamwork
Attention to Detail
Safety Awareness
Cleanliness Standards
Adaptability
Time Management

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the dining and hospitality industry shine through. We want to see how much you love providing excellent customer service and creating memorable experiences for guests.

Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to guest services or kitchen operations. We’re looking for candidates who can hit the ground running, so showcase your skills and what you bring to the table!

Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about yourself and why you’d be a great fit for our dynamic team. We want to know the real you!

Apply Through Our Website: To make things easier for us both, please apply directly through our website. It’s a straightforward process, and it ensures your application gets to the right place quickly. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Company

Before your interview, do a bit of homework on the dining and hospitality group. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

As a Guest Experience Champion, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the dynamic environment they mentioned.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or how they ensure safety and cleanliness in their operations. This shows that you’re not just interested in the job, but also in the company culture and your potential role within it.

✨Be Yourself

Finally, be authentic during your interview. The hospitality industry thrives on personality and connection. Let your enthusiasm for the role shine through, and don’t be afraid to show your passion for providing excellent guest experiences!

Guest Experience Champion in Hart
Mitchells & Butlers PLC
Location: Hart
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