At a Glance
- Tasks: Lead your team to deliver exceptional service and create a welcoming atmosphere.
- Company: Join Mitchells & Butlers PLC, a leader in hospitality.
- Benefits: Enjoy flexible hours, generous discounts, and 28 days paid holiday.
- Other info: Supportive environment with opportunities for growth and development.
- Why this job: Make every guest feel special while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Mitchells & Butlers PLC is seeking a Shift Supervisor for the Prince of Wales Feathers. In this role, you will lead your team to deliver exceptional service and ensure a welcoming environment for all guests.
Responsibilities include:
- Acting as a host
- Training team members
- Maintaining high standards of cleanliness
The position offers flexible shifts, generous discounts, employee support programmes, and 28 days paid holiday. Join us to make every guest feel truly welcome!
Guest-Focused Shift Lead: Flexible Hours & Perks employer: Mitchells & Butlers PLC
Mitchells & Butlers PLC is an excellent employer that prioritises a supportive and inclusive work culture, offering flexible hours and generous perks such as discounts and 28 days of paid holiday. With a strong focus on employee growth through training and development, you will have the opportunity to lead a dedicated team in creating memorable experiences for our guests at the Prince of Wales Feathers.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Shift Lead: Flexible Hours & Perks
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers PLC
Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest-Focused Shift Lead: Flexible Hours & Perks
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
