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- Tasks: Lead a vibrant team to create unforgettable guest experiences and achieve business goals.
- Company: Join the Pheasant Inn, part of Premium Country Pubs with stunning locations and delicious food.
- Benefits: Enjoy a bonus scheme, 33% discount across brands, and private medical plans.
- Other info: Join a culture of inclusion and teamwork with great career growth opportunities.
- Why this job: Be the driving force behind memorable moments and inspire your team to excel.
- Qualifications: Experience in management and a passion for delivering exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
At the Pheasant Inn we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.
Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.
What’s in it for me?
- Bonus Scheme – We’re all about rewarding the hard work you put in
- A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all off our brands for up to 5 friends and family.
- Discounted gym memberships
- Celebrating success– award nights, away days and team socials
- Private medical and Dental Plans - to keep you safe, secure and always smiling
- On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
What will I be doing?
- As General Manager you’ll train and inspire your team to deliver operational excellence and maximise sales opportunities.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Support your business to deliver food and drink to be proud of.
- Strive towards and achieve business targets.
At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
General Manager employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Pheasant Inn. You never know who might give you the inside scoop or even put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for premium food and drink aligns with what we do at Premium Country Pubs. We love seeing candidates who genuinely care about creating memorable experiences for our guests.
✨Tip Number 3
Practice your leadership skills! As a General Manager, you'll need to inspire and train your team. Think of examples from your past experiences where you've successfully led a team or achieved targets, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining our team and being part of something special at the Pheasant Inn.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about creating memorable moments for our guests and that you truly care about delivering premium experiences.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to smash targets and inspire a team. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your unique perspectives and how they can contribute to our culture of inclusion and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Business Inside Out
Before your interview, take some time to research the Pheasant Inn and its values. Understand their approach to food and drink, and how they create memorable experiences for guests. This knowledge will help you demonstrate your passion for the brand and show that you're ready to lead a team that shares these values.
✨Showcase Your Leadership Style
As a General Manager, your ability to inspire and train your team is crucial. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated teams in the past. Think about specific situations where you’ve turned challenges into opportunities for growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational excellence. Practice responses to questions like how you would handle a dissatisfied guest or how you would maximise sales during peak times. This will show that you can think on your feet and are ready to tackle real-life challenges.
✨Emphasise Your Passion for Premium Experiences
Since the role focuses on delivering premium experiences, make sure to express your enthusiasm for high-quality service and products. Share any relevant experiences where you’ve gone above and beyond to create exceptional moments for guests, as this aligns perfectly with what the Pheasant Inn stands for.