At a Glance
- Tasks: Lead a team to deliver exceptional guest service and maintain high standards.
- Company: Join the vibrant team at Falcon - Harvester, part of Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, 33% discount, and access to financial tools like Wagestream.
- Other info: Receive 28 days paid holiday, shopping discounts, and a supportive work environment.
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills are essential.
The predicted salary is between 10 - 12 £ per hour.
As Part Time Shift Supervisor at the Falcon - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
What’s in it for me?
- Flexible shifts – to fit around you.
- Massive 33% discount across all our Mitchells & Butlers brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends.
- Team Socials – work hard, play hard.
- Pension, 28 days paid holiday, high‑street shopping discounts, and free shares.
- Free employee helpline to support you with whatever life throws at you.
What will I be doing?
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Flexible-Shift Supervisor: Lead Guest Service & Team employer: Mitchells & Butlers PLC
At Mitchells & Butlers, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. As a Part Time Shift Supervisor at the Falcon - Harvester, you'll enjoy flexible shifts that fit your lifestyle, alongside fantastic benefits such as a generous discount across all our brands, access to financial tools like Wagestream, and opportunities for personal growth through training and team socials. Join us to lead a passionate team dedicated to delivering exceptional guest experiences while building lifelong friendships in a fun and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible-Shift Supervisor: Lead Guest Service & Team
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 3
Show your passion for service! During interviews, share specific examples of how you've gone above and beyond for customers or helped train others. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Flexible-Shift Supervisor: Lead Guest Service & Team
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. Share any experiences where you’ve gone above and beyond for guests or helped a team member succeed. We love seeing that passion!
Tailor Your Application:Make sure to customise your application to fit the role of Shift Supervisor. Highlight your leadership skills and any relevant experience in hospitality. We want to see how you can lead our team and keep our guests coming back for more!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and friendly atmosphere at the Falcon - Harvester.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your Passion for Service
Make sure to express your enthusiasm for guest service during the interview. Share specific examples of how you've gone above and beyond to create a welcoming atmosphere in previous roles. This will show that you truly understand the importance of making guests feel valued.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare to discuss how you've trained or mentored others in the past, and be ready to share your approach to motivating a team to deliver excellent service.
✨Know the Company Culture
Familiarise yourself with Mitchells & Butlers' values and culture. During the interview, mention how you align with their commitment to teamwork and creating a fun environment. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team socials, training opportunities, or how they maintain high standards of cleanliness and safety. This demonstrates your interest in the role and helps you gauge if the company is the right fit for you.
