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- Tasks: Lead a team to deliver exceptional guest service and maintain high standards.
- Company: A top pub brand in the UK with a focus on teamwork and service.
- Benefits: Flexible shifts, competitive pay, and a supportive work environment.
- Why this job: Join a vibrant team and make a difference in guests' experiences.
- Qualifications: Passion for service and experience in team training.
- Other info: Great opportunity for personal growth in a fun atmosphere.
The predicted salary is between 1300 - 1600 £ per month.
A leading pub brand in the UK is looking for a Part Time Shift Supervisor at their location in Hull and East Yorkshire. You will lead a team, ensuring a warm welcome for guests and high standards of service. The role involves managing day-to-day operations, serving customers, and maintaining cleanliness. Ideal candidates should be passionate about service and team training. Flexible shifts and numerous benefits are offered, making it a rewarding position within a supportive environment.
Flexible-Shift Pub Shift Lead | Guest Service & Training employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible-Shift Pub Shift Lead | Guest Service & Training
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a shift lead position at a pub.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories about how you've created memorable experiences for customers in the past.
✨Tip Number 3
Be ready to demonstrate your leadership skills. Think of examples where you've trained or motivated a team. This will show you're not just about serving drinks but also about building a great team atmosphere.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of standing out. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Flexible-Shift Pub Shift Lead | Guest Service & Training
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for guest service shine through. Share any experiences where you’ve gone the extra mile for customers or helped train a team member. We love to see that passion!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Shift Supervisor. Mention specific examples that relate to managing operations and leading a team, as this will catch our eye.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your language clear and to the point. Avoid jargon and make sure your key points stand out, so we can easily see why you’d be a great fit for our pub.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Pub Brand Inside Out
Before your interview, do some research on the pub brand. Understand their values, mission, and what sets them apart in the industry. This will help you demonstrate your passion for service and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or trained others. Highlight how you motivated your team to deliver excellent service and maintained high standards.
✨Emphasise Customer Service Excellence
Since the role focuses on guest service, be ready to discuss your approach to providing a warm welcome and ensuring customer satisfaction. Share specific instances where you went above and beyond for a guest, as this will illustrate your commitment to service.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle various situations in the pub environment. Think about scenarios like managing a busy shift or resolving a customer complaint. Practising your responses will help you feel more confident during the interview.
