Shift Supervisor | Lead Team & Guest Experience in Eastbourne

Shift Supervisor | Lead Team & Guest Experience in Eastbourne

Eastbourne Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a team to deliver an exceptional dining experience and ensure cleanliness and safety.
  • Company: Join the vibrant team at Toby Carvery, part of Mitchells & Butlers PLC.
  • Benefits: Enjoy discounts at all brands, pension contributions, and paid holidays.
  • Why this job: Be part of a fun, supportive environment while developing your leadership skills.
  • Qualifications: Passion for service and ability to train and support team members.

The predicted salary is between 22000 - 26000 £ per year.

Mitchells & Butlers PLC is seeking a Shift Supervisor for Toby Carvery in Eastbourne. In this role, you will lead a team to provide an exceptional dining experience, maintaining high standards of cleanliness and safety while connecting with guests.

The ideal candidate will have a passion for great service and the ability to train and support team members. Join a fun, supportive environment with a range of benefits including a discount at all brands, pension, and paid holidays.

Shift Supervisor | Lead Team & Guest Experience in Eastbourne employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC offers an exciting opportunity for a Shift Supervisor at Toby Carvery in Eastbourne, where you can thrive in a vibrant and supportive work culture. With a strong emphasis on employee growth, you will have the chance to develop your leadership skills while enjoying benefits such as discounts across all brands, a pension scheme, and generous paid holidays. Join us to be part of a team that values exceptional service and fosters a fun atmosphere for both staff and guests.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor | Lead Team & Guest Experience in Eastbourne

Tip Number 1

Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. This will help you understand their values and how you can fit in as a Shift Supervisor.

Tip Number 2

Practice your people skills! As a Shift Supervisor, you'll be leading a team and connecting with guests. Role-play common scenarios with friends or family to boost your confidence and show off your passion for great service.

Tip Number 3

Prepare some questions! When you get the chance to ask about the role, show your interest by asking about team dynamics or training opportunities. It’ll demonstrate that you’re keen to support and develop your team.

Tip Number 4

Apply through our website! We make it super easy to submit your application directly, and it shows you're serious about joining the team at Toby Carvery. Plus, you might just get a sneak peek at what it's like to work with us!

We think you need these skills to ace Shift Supervisor | Lead Team & Guest Experience in Eastbourne

Team Leadership
Guest Service
Training and Development
Cleanliness Standards
Safety Standards
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see how you connect with guests and create memorable experiences, so share any relevant stories or examples!

Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to emphasise your leadership experience. Talk about how you've trained or supported team members in the past, and how you can bring that to our fun and supportive environment.

Keep It Clean and Professional:Just like we maintain high standards of cleanliness at Toby Carvery, your application should reflect that too! Make sure your writing is clear, concise, and free from errors. A polished application shows us you care.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company

Before your interview, take some time to research Mitchells & Butlers PLC and Toby Carvery. Understand their values, mission, and what makes them stand out in the dining industry. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed a team in the past, handled conflicts, or trained new staff. This will highlight your capability to support and inspire others in a busy environment.

Emphasise Guest Experience

Since the role focuses on providing an exceptional dining experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for guests or improved their experience. This will show that you understand the importance of guest satisfaction and are committed to maintaining high standards.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values and expectations.