At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and oversee daily operations.
- Company: Join the vibrant team at Toby Carvery, part of Mitchells & Butlers PLC.
- Benefits: Enjoy flexible shifts, discounts, and a supportive work environment.
- Other info: Great opportunity for personal growth in a dynamic hospitality setting.
- Why this job: Be part of creating fun moments and memorable experiences for guests.
- Qualifications: Management experience and strong customer service skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Mitchells & Butlers PLC is seeking a Duty Manager for Toby Carvery in Tees Valley. You will work closely with the General Manager, overseeing operations and ensuring high-quality guest experiences.
The role requires management experience, strong customer service skills, and the ability to inspire a team. Enjoy flexible shifts, discounts, and a supportive work environment.
Join us at Toby Carvery, where we cherish fun moments and memorable experiences!
Duty Manager — Lead Team, Flexible Shifts, Memorable Guests employer: Mitchells & Butlers PLC
At Mitchells & Butlers PLC, we pride ourselves on being an excellent employer, offering a vibrant work culture where team spirit and customer satisfaction are at the forefront. As a Duty Manager at Toby Carvery in Tees Valley, you'll benefit from flexible shifts, generous discounts, and ample opportunities for personal and professional growth, all while creating memorable experiences for our guests in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager — Lead Team, Flexible Shifts, Memorable Guests
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've created memorable experiences for guests in the past—this is what sets you apart!
✨Tip Number 3
Research the company culture! Before your interview, check out Toby Carvery's values and mission. This will help you align your answers with what they cherish, making you a more attractive candidate.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining the team at Toby Carvery. Don't miss out on this opportunity!
We think you need these skills to ace Duty Manager — Lead Team, Flexible Shifts, Memorable Guests
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve created memorable moments for guests or inspired your team. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role at Toby Carvery. Highlight your management experience and customer service skills that align with what we’re looking for. A personal touch goes a long way in making your application stand out!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your achievements and responsibilities to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to show us what you can bring to the table without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy! Just follow the prompts and let us know why you’d be a great fit for our team.
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Venue Inside Out
Before your interview, make sure to familiarise yourself with Toby Carvery and its offerings. Understand their menu, service style, and what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these moments will demonstrate your capability to manage and motivate others.
✨Emphasise Customer Service Excellence
Mitchells & Butlers values high-quality guest experiences. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
