Duty Manager: Lead Guest Experience & Team Growth

Duty Manager: Lead Guest Experience & Team Growth

Part-Time 12 - 15 £ / hour (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead your team to create unforgettable guest experiences and manage daily operations.
  • Company: Join Mitchells & Butlers, a leader in the hospitality industry.
  • Benefits: Enjoy flexible shifts, a 33% discount, and dedicated employee support.
  • Other info: Great opportunity for growth in a vibrant work environment.
  • Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
  • Qualifications: Management experience and a passion for hospitality are essential.

The predicted salary is between 12 - 15 £ per hour.

MITCHELLS & BUTLERS PLC is seeking a Part Time Duty Manager at Brimsham Park in Yate Rocks. In this role, you will work alongside the General Manager to lead your team and oversee daily business operations, ensuring guests enjoy exceptional experiences.

Ideal candidates should possess management experience, strong organizational skills, and a passion for hospitality.

Benefits include:

  • Flexible shifts
  • 33% discount
  • Employee support services

Duty Manager: Lead Guest Experience & Team Growth employer: Mitchells & Butlers PLC

At MITCHELLS & BUTLERS PLC, we pride ourselves on fostering a vibrant work culture that prioritises team growth and exceptional guest experiences. As a Part Time Duty Manager at Brimsham Park, you will benefit from flexible shifts, a generous 33% discount, and comprehensive employee support services, all while working in a dynamic environment that encourages personal and professional development.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager: Lead Guest Experience & Team Growth

Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those who work at Mitchells & Butlers. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Show off your passion for guest experience! When you get the chance to chat with hiring managers, share stories that highlight how you've gone above and beyond for guests in previous roles.

Tip Number 3

Prepare for situational questions! Think about how you'd handle various scenarios as a Duty Manager. This will show you're ready to lead and tackle challenges head-on.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Duty Manager: Lead Guest Experience & Team Growth

Management Experience
Organizational Skills
Hospitality Passion
Team Leadership
Customer Service
Operational Oversight
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – it’ll make you stand out!

Highlight Your Management Skills:Make sure to emphasise your management experience in your application. We want to see how you've successfully led teams in the past, so include examples of how you’ve motivated and developed your team members.

Be Organised and Clear:Keep your application neat and structured. Use clear headings and bullet points to make it easy for us to read. A well-organised application reflects your strong organisational skills, which are key for this role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company Inside Out

Before your interview, take some time to research Mitchells & Butlers PLC. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Management Skills

As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples from your past roles where you've successfully led a team or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Emphasise Organisational Skills

In this role, strong organisational skills are key. Be ready to discuss how you prioritise tasks and manage time effectively, especially during busy periods. You might even want to share a story about a time when your organisational skills made a significant difference in a previous job.

Express Your Passion for Hospitality

Mitchells & Butlers is looking for someone with a genuine passion for hospitality. During the interview, share what excites you about creating exceptional guest experiences. Talk about any relevant experiences that highlight your enthusiasm and commitment to providing top-notch service.