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- Tasks: Lead a team to create memorable guest experiences and achieve business targets.
- Company: Join Vintage Inns, a charming collection of rural pubs with a cosy atmosphere.
- Benefits: Flexible shifts, 33% discount across brands, financial toolkit, and team socials.
- Why this job: Be part of a supportive team and make a real impact on guests' experiences.
- Qualifications: Management experience and a passion for hospitality.
- Other info: Enjoy excellent perks like gym discounts, paid holidays, and free shares.
The predicted salary is between 28800 - 43200 £ per year.
As Duty Manager at the Inn at Scarcroft, you\’ll work alongside the General Manager to lead your team to success. You\’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more. Join us at Vintage Inns, a charming collection of rural pubs. You\’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.
Responsibilities
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life\’s memorable moments.
- Strive towards and achieve business targets.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits & Other Perks
- Flexible shifts – to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we\’ve got you covered.
- 20% discount across all off our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- We offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There\’s also a free employee helpline – to support you with whatever life throws at you.
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Duty Manager employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Vintage Inns. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made guests feel special in the past – it’s all about those memorable moments!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios as a Duty Manager. They want to see how you’d inspire your team and ensure guests have a fantastic experience.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing applications that come directly from our site – it shows you're keen to be part of the Inn crowd!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a fantastic experience for our guests and leading a team. Share your love for hospitality and what makes you excited about joining us at Vintage Inns.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager position. Highlight your management experience and any relevant skills that align with the job description. We’re looking for someone who can inspire and train a team, so don’t forget to showcase those experiences!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique experiences and how they’ve shaped you as a leader. This helps us get a real sense of who you are and how you’d fit into our cosy atmosphere at the Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the perks we offer!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Inn Inside Out
Before your interview, make sure you research the Inn at Scarcroft and Vintage Inns. Familiarise yourself with their values, menu offerings, and the overall atmosphere. This will help you demonstrate your genuine interest in the role and how you can contribute to creating memorable experiences for guests.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your management experience. Think of specific examples where you've trained or inspired your team to achieve success. Highlight your ability to motivate others and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various situations, such as guest complaints or team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your problem-solving skills effectively.
✨Emphasise Guest Experience
Since the role focuses on providing exceptional guest experiences, be ready to share your thoughts on what makes a great service. Discuss how you would ensure guests feel valued and cared for, and provide examples from your past roles where you went above and beyond for customers.