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- Tasks: Lead the team and ensure guests have unforgettable experiences.
- Company: Join the Wilbury, a vibrant place focused on great service and memorable moments.
- Benefits: Enjoy flexible shifts, 33% discounts, gym perks, and financial tools like Wagestream.
- Why this job: Be a role model, inspire your team, and achieve business targets in a fun environment.
- Qualifications: Management experience is essential; passion for hospitality is a must.
- Other info: Disability Confident employer; offers support and opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
As Duty Manager at the Wilbury (formally Gardeners), you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more., * Use your management experience to be an assistant to the General Manager in the day to day running of the business.
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Train and inspire your team to deliver food, drink, and service to be proud of.
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Be the role model and guide development within your team.
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Ensure our guests are cared for, being the host to life’s memorable moments.
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Strive towards and achieve business targets.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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Flexible shifts – to fit around the other important things in life.
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A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
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20% discount across all off our brands for up to 5 friends and family.
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Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
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Discounts on gym memberships.
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Team Socials – work hard, play hard!
On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline- to support you with whatever life throws at you.
Duty Manager employer: Mitchells & Butlers plc
Contact Detail:
Mitchells & Butlers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the Wilbury's brand and values. Understanding what makes us unique will help you align your management style with our goals and demonstrate your commitment during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully trained and inspired teams in the past. Highlighting specific instances where you've improved service or team morale can set you apart.
✨Tip Number 3
Be ready to discuss how you would handle guest experiences and create memorable moments. Think of creative ideas that could enhance customer satisfaction and loyalty, as this is a key part of the Duty Manager role.
✨Tip Number 4
Research current trends in the hospitality industry, especially those related to customer service and team management. Being knowledgeable about these trends will show that you're proactive and ready to contribute to our success.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Duty Manager. Highlight your management experience and how it aligns with the job description in your application.
Showcase Your Leadership Skills: In your CV and cover letter, provide specific examples of how you've trained and inspired teams in previous roles. Use metrics to demonstrate your success in achieving business targets.
Personalize Your Application: Tailor your cover letter to reflect your passion for providing exceptional guest experiences. Mention any relevant experiences that showcase your ability to create memorable moments for guests.
Highlight Flexibility and Team Spirit: Emphasize your willingness to work flexible shifts and your enthusiasm for team socials. This shows that you are a good fit for the company culture and values.
How to prepare for a job interview at Mitchells & Butlers plc
✨Show Your Leadership Skills
As a Duty Manager, you'll be expected to lead your team effectively. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your ability to inspire and train others.
✨Emphasize Guest Experience
The role focuses on providing memorable experiences for guests. Discuss your approach to customer service and any specific strategies you've implemented to enhance guest satisfaction.
✨Demonstrate Flexibility
With flexible shifts being a key aspect of the job, express your willingness to adapt to different schedules and your understanding of the importance of work-life balance.
✨Prepare for Business Targets
Be ready to talk about how you have previously strived towards and achieved business targets. Share metrics or outcomes that demonstrate your success in driving business performance.
