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For Companies At a Glance
- Tasks: Lead teams to create unforgettable guest experiences and drive business success.
- Company: Renowned pub group in the UK with a vibrant atmosphere.
- Benefits: Career progression, generous discounts, and great employee perks.
- Why this job: Shape memorable moments for guests while developing your leadership skills.
- Qualifications: Management experience and a passion for customer service.
- Other info: Join a dynamic team with plenty of opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A well-known pub group in the United Kingdom is looking for a Deputy Manager to support the General Manager and lead a successful site. This role involves training team members, ensuring excellent guest experiences, and striving to meet business targets.
Candidates should possess management experience and strong customer service skills.
Benefits include career progression opportunities, a significant discount across brands, and various employee perks like pensions and holidays.
Deputy Manager — Lead Teams, Shape Memorable Guest Moments employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager — Lead Teams, Shape Memorable Guest Moments
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be yourself and let your passion for creating memorable guest moments shine through. We want to see how you can lead teams and make a real impact on the guest experience.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you've trained team members or handled challenging situations. We love to hear how you’ve met business targets while ensuring excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the pub industry.
We think you need these skills to ace Deputy Manager — Lead Teams, Shape Memorable Guest Moments
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any management experience you have. We want to see how you've led teams in the past and created memorable moments for guests.
Emphasise Customer Service: Since this role is all about ensuring excellent guest experiences, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Pub Inside Out
Before your interview, make sure you research the pub group thoroughly. Understand their values, the type of guests they attract, and what makes them stand out in the industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading teams, so be ready to share specific examples of how you've successfully managed and trained staff in the past. Highlight any strategies you've used to motivate your team and improve guest experiences.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult situations with guests. Think of a few scenarios where you turned a negative experience into a positive one. This will show your problem-solving skills and commitment to excellent customer service.
✨Ask Insightful Questions
At the end of the interview, have a couple of thoughtful questions prepared. Ask about the pub's approach to training new staff or how they measure success in guest satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
