Customer-Focused Waiting Staff - Flexible Shifts & Perks
Customer-Focused Waiting Staff - Flexible Shifts & Perks

Customer-Focused Waiting Staff - Flexible Shifts & Perks

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional service and ensure guests leave happy in a friendly pub environment.
  • Company: Leading hospitality group in Edinburgh with a vibrant team atmosphere.
  • Benefits: Flexible shifts, employee discounts, pension, and holiday entitlement.
  • Why this job: Join a fun team and make guests smile while enjoying great perks.
  • Qualifications: A vibrant character and a passion for customer service.
  • Other info: Perfect for those seeking flexible work in a lively setting.

The predicted salary is between 13 - 16 £ per hour.

A leading hospitality group in Edinburgh is seeking Waiting Staff to provide exceptional service in a friendly pub environment. In this role, you will greet and serve guests, ensuring they leave happy while maintaining cleanliness and safety standards.

The position offers flexible shifts, employee discounts, and benefits like a pension and holiday entitlement. If you have a vibrant character and enjoy a team atmosphere, this opportunity is for you.

Customer-Focused Waiting Staff - Flexible Shifts & Perks employer: Mitchells & Butlers PLC

Join a leading hospitality group in Edinburgh, where we prioritise a vibrant work culture and employee satisfaction. With flexible shifts, generous perks including discounts and a pension plan, and a focus on team collaboration, we offer an environment that fosters personal growth and job satisfaction for our waiting staff. Experience the joy of working in a friendly pub atmosphere while making meaningful connections with guests and colleagues alike.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer-Focused Waiting Staff - Flexible Shifts & Perks

✨Tip Number 1

Get to know the venue! Before your interview, pop into the pub and soak up the atmosphere. This shows your genuine interest and gives you a chance to chat with staff, which can help you stand out.

✨Tip Number 2

Practice your people skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!

✨Tip Number 3

Dress the part! When you come in for your interview, wear something smart-casual that reflects the friendly vibe of the pub. It shows you understand the environment and are ready to fit right in.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer-Focused Waiting Staff - Flexible Shifts & Perks

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Cleanliness Standards
Safety Standards
Positive Attitude

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your vibrant character shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter.

Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests happy in the past, so share those stories that showcase your skills!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with flexible shifts and perks!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Venue

Before your interview, take some time to research the pub and its atmosphere. Familiarise yourself with their menu and any special events they host. This shows your genuine interest in the role and helps you answer questions more confidently.

✨Show Off Your People Skills

As waiting staff, you'll be interacting with guests all day. During the interview, share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with a smile and keep the atmosphere friendly.

✨Dress for Success

Even though it's a casual pub environment, make sure to dress smartly for your interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in hospitality.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate employee achievements. This demonstrates your enthusiasm for the role and helps you gauge if the pub is the right fit for you.

Customer-Focused Waiting Staff - Flexible Shifts & Perks
Mitchells & Butlers PLC

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