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- Tasks: Lead your team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Mitchells & Butlers, a fun and supportive workplace.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and 28 days holiday.
- Other info: Enjoy team socials and a vibrant work environment.
- Why this job: Make a real impact on guest experiences while building lifelong friendships.
- Qualifications: Leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Be part of the day‑to‑day running of the site by acting as a host, serving guests, and confidently leading your team. Be a shift leader. Be a role model for your team, helping with their training. Maintain high standards of cleanliness and safety.
Benefits:
- Flexible shifts to fit around your life.
- Massive 33% discount across all Mitchells & Butlers brands.
- 20% discount off all our brands for friends and family.
- Wagestream, a financial toolkit that allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team socials – work hard, play hard!
- Company pension scheme.
- 28 days paid holiday.
- High‑street shopping discounts.
- Free shares.
- Free employee helpline to support you with whatever life throws at you.
At Mitchells & Butlers we want people to be supported, valued, able to be themselves and work in a great team. Help us make every guest feel truly welcome.
Shift Supervisor – Guest Experience Leader in Catcliffe employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor – Guest Experience Leader in Catcliffe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! As a Shift Supervisor, you'll need to lead by example. Think of scenarios where you've successfully managed a team or resolved conflicts, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your guest experience knowledge! Be prepared to discuss how you would enhance the guest experience at Mitchells & Butlers. Bring in ideas that align with their values and demonstrate your passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor – Guest Experience Leader in Catcliffe
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest experience and teamwork.
Tailor Your Application: Make sure to tailor your application to the Shift Supervisor role. Highlight any relevant experience you have in leading teams or providing excellent customer service – we love seeing how you fit into our culture!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company Culture
Before your interview, take some time to research Mitchells & Butlers. Understand their values and what they stand for. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to train others and maintain high standards, as this is crucial for the role.
✨Emphasise Guest Experience
Since the role focuses on guest experience, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to making every guest feel welcome.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and helps you understand more about the team dynamics and expectations. Consider asking about team socials or how they support employee development.