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- Tasks: Lead the development and testing of disaster recovery plans for our pubs and restaurants.
- Company: Mitchells & Butlers has been a UK hospitality leader since 1898, owning over 1,600 venues.
- Benefits: Enjoy flexible hours, 33% off at all brands, private healthcare, and 26 days annual leave.
- Why this job: Shape how we respond to disruptions while working in a supportive and diverse culture.
- Qualifications: Experience in disaster recovery, strong technical skills, and familiarity with retail or hospitality sectors required.
- Other info: This is a hybrid role based in Birmingham, offering a 12-month contract.
The predicted salary is between 46000 - 65000 £ per year.
Business Continuity & Disaster Recovery Manager
Join to apply for the Business Continuity & Disaster Recovery Manager role at Mitchells & Butlers PLC
Business Continuity & Disaster Recovery Manager
4 days ago Be among the first 25 applicants
Join to apply for the Business Continuity & Disaster Recovery Manager role at Mitchells & Butlers PLC
Business Continuity & Disaster Recovery Manager
A fantastic opportunity has arisen in our IT team as a Business Continuity and Disaster Recovery Manager, on an initial 12 month FTC. This is a hybrid role with a mixture of working from our Birmingham head office, occasional visit to sites and some working from home.
In this role we are seeking a technically astute and operationally driven professional to lead the development, rehearsal, and assurance of our enterprise-wide Disaster Recovery capability. This is a hands-on role that will shape how we prepare for, respond to, and recover from disruptive events, whether cyber, technical, or operational.
About us…
Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.
You’ll be well rewarded…
- Working 35 hours per week, Monday to Friday, with flexibility with working hours to fit around your personal commitments (e.g., 7am to 2pm, 8am to 3pm, etc.).
- 33% off at all our brands, including our hotels. Whether it’s date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
- A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary).
- Private healthcare, dental plan, cycle to work, and keep fit schemes.
- 26 days annual leave plus bank holidays, plus option to buy up to 2 weeks extra holiday.
What makes Mitchells & Butlers a great place to work?
To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.
What you’ll be doing in the Business Continuity and Disaster Recovery role…
- Developing, maintaining, and testing business continuity and disaster recovery plans specific to our pubs and restaurants and our business offices and functions.
- Conducting risk assessments to identify vulnerabilities in our supply chain, IT systems, and physical locations.
- Coordinating with various departments, to ensure all critical functions are included in the business continuity and disaster recovery plans.
- Developing and enforcing business continuity policies and procedures.
- Providing training and awareness to all staff, including frontline employees, on disaster recovery procedures and emergency protocols.
- Leading the response during and after a disaster, ensuring the quick resumption of critical operational processes and systems
- Leading stakeholders in identifying relevant RTO and RPO for each process and system our business relies on.
- Collaborating with departments to conduct business impact analyses, identifying critical processes and systems that must be prioritised during disruptions.
- Identifying critical processes in our central operations and front-line businesses and ensure we have secondary processes identified and understood by all relevant staff including. Put plans in place to regularly test effectiveness.
- Ensuring continuity processes enable us to trade in a manner that’s safe, effective, and legal
- Working closely with our IT Vendors to ensure we have adequate and relevant Disaster Recovery plans in place that are regularly tested for assurance.
- Working closely with our IT Security team and Security partners to ensure we have recovery plans and playbooks in place for common Cyber Security incident scenarios
- Creating owns and manages a Disaster Recovery register providing a holistic view of the current state of DR for all services.
What do I need bring to the Business Continuity and Disaster Recovery role?
- Proven experience in disaster recovery and business continuity within a complex, multi-vendor environment.
- Experience planning and running DR rehearsals, including scenario design, facilitation, and post-exercise reviews.
- Strong technical understanding of infrastructure, cloud platforms (especially Azure), and enterprise applications.
- Experience working with Retail or Hospitality businesses.
- Ability to identify critical business processes and understand the potential impact of disruptions.
- Expertise in conducting detailed risk assessments, crucial for developing successful business continuity programs and disaster recovery plans.
- Competence in managing disruptive and unexpected events that threaten the organisation or its stakeholders.
- Ability to comprehend and address current issues while also forecasting future challenges.
- Proficiency in understanding complex issues and conceptualising solutions.
- Aptitude for analysing information objectively and making reasoned judgments.
- Familiarity with the organisational and physical structures necessary for smooth operations.
- Skilled in initiating, planning, executing, and controlling projects to achieve specific goals and success criteria.
- Able to work independently as well as part of a team/project group.
- Strong relationship management skills with proven ability to influence, guide and escalate where appropriate.
- Excellent report writing skills for senior management and Exec audiences.
- Well organised with a strong attention to detail.
The following qualification’s would be beneficial:
- A relevant degree such as Computer Science, Engineering, Business Administration, Emergency Information Technology.
- A relevant certification such as CBCI (Certificate of the Business Continuity Institute), MBCP (Master Business Continuity Professional) or (MBCI) Member of the Business Continuity Institute.
Closing Date – 11:59pm Tuesday 19th August 2025
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Contract
Job function
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Job function
Information Technology
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Industries
Hospitality
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Business Continuity & Disaster Recovery Manager employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Continuity & Disaster Recovery Manager
✨Tip Number 1
Familiarise yourself with the specific disaster recovery and business continuity frameworks used in the hospitality sector. Understanding industry standards will help you speak confidently about how you can apply these to Mitchells & Butlers.
✨Tip Number 2
Network with professionals in the field of business continuity and disaster recovery. Attend relevant industry events or webinars to connect with others who may have insights into the role at Mitchells & Butlers.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed disaster recovery plans. Be ready to share specific examples that highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Research Mitchells & Butlers' current operations and any recent challenges they may have faced. This knowledge will allow you to tailor your conversation and demonstrate your proactive approach to their specific needs.
We think you need these skills to ace Business Continuity & Disaster Recovery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in disaster recovery and business continuity. Use specific examples that demonstrate your technical understanding and operational skills, especially in a multi-vendor environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Mention how your background aligns with the responsibilities outlined in the job description, such as developing and testing disaster recovery plans.
Highlight Relevant Qualifications: If you have any relevant degrees or certifications, such as CBCI or MBCP, make sure to include them prominently in your application. This will show that you are well-prepared for the challenges of the role.
Showcase Soft Skills: In addition to technical skills, emphasise your relationship management abilities and your capacity to work both independently and as part of a team. Provide examples of how you've influenced stakeholders or led projects successfully.
How to prepare for a job interview at Mitchells & Butlers PLC
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Business Continuity & Disaster Recovery Manager role entails. Familiarise yourself with the specific responsibilities mentioned in the job description, such as developing and testing disaster recovery plans and conducting risk assessments.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in disaster recovery and business continuity, especially in complex environments. Highlight any specific scenarios where you successfully managed disruptions or led DR rehearsals, as this will demonstrate your capability for the role.
✨Demonstrate Technical Knowledge
Since the role requires a strong technical understanding of infrastructure and cloud platforms, brush up on your knowledge of these areas, particularly Azure. Be ready to discuss how you've applied this knowledge in past roles to enhance disaster recovery strategies.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your genuine interest in the role and the company. Consider asking about their current disaster recovery processes, how they handle training for staff, or what challenges they foresee in the future regarding business continuity.