At a Glance
- Tasks: Support the General Manager and lead your team to create amazing guest experiences.
- Company: Join Toby Carvery, a vibrant part of Mitchells & Butlers with a fun culture.
- Benefits: Enjoy great discounts, career progression, and 28 days paid holiday.
- Other info: Promote your career with us – over 150 Assistant Managers became General Managers last year!
- Why this job: Be a key player in delivering WOW moments for guests while developing your leadership skills.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As Assistant Manager at Toby Carvery – Norton Canes, you will support the General Manager and lead your team to deliver outstanding guest experiences. You will act as Deputy Manager in the General Manager’s absence, train and inspire staff, set a strong example, and ensure moments that delight guests.
Responsibilities:
- Use your management experience to support the General Manager in the day-to-day running of the business, including acting as Duty Manager when needed.
- Use your communication skills to train and inspire the team to deliver food, drink, and service they can be proud of.
- Serve as a role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
Benefits:
- Amazing progression opportunities – we promoted over 150 Assistant Managers to General Managers last year.
- A 33% discount across all our brands.
- 20% discount for you and up to five friends or family members across all our brands.
- Discounts on gym memberships.
- Monthly team socials.
- As part of Mitchells & Butlers you will receive a pension.
- 28 days paid holiday.
- High‑street shopping discounts.
- Free shares.
- Free employee helpline support.
Assistant Manager in Brownhills employer: Mitchells & Butlers PLC
At Toby Carvery – Norton Canes, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With amazing progression opportunities, including over 150 promotions to General Manager last year, and a range of benefits such as generous discounts and monthly team socials, we ensure our team members feel valued and inspired to deliver outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Brownhills
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers PLC
Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Brownhills
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
