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- Tasks: Lead a team to deliver outstanding customer service and train staff for success.
- Company: A top hospitality group known for its supportive work culture.
- Benefits: Flexible shifts, substantial discounts, pension, and 28 days paid holiday.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Experience in hospitality and strong leadership abilities.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group is seeking a Shift Supervisor to manage the team and ensure high standards of customer service. You will play a key role in the daily operations, leading by example and training staff to deliver exceptional experiences to guests.
The role offers flexible shifts, substantial discounts, and a supportive work environment with benefits such as a pension and 28 days paid holiday.
Shift Supervisor: Flexible Shifts & Lead Guest Service in Birmingham employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor: Flexible Shifts & Lead Guest Service in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. This will help you feel more confident and prepared to showcase your leadership and customer service skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve led teams to success in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Supervisor: Flexible Shifts & Lead Guest Service in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you can bring that passion to our team and create memorable experiences for our guests.
Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team, so make sure to showcase any previous experience in leadership roles. We’re looking for examples of how you've motivated and trained others to achieve high standards.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your skills align with the responsibilities outlined in the job description – it’ll make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you trained staff or improved customer service, as this will demonstrate your capability to excel in the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult guests or high-pressure situations. Think of specific instances where you turned a negative experience into a positive one. This will showcase your problem-solving skills and commitment to exceptional guest service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
