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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Premium Country Pubs.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and free shares.
- Why this job: Make a real impact while having fun and building lifelong friendships.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy team socials and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.
As Shift Supervisor at the White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you’re passionate about all things premium, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts to fit around you.
- A massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream: A financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Fun, laughs and lifelong friends through team socials.
- Pension scheme.
- 28 days paid holiday.
- High-street shopping discounts.
- Free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Birmingham employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Shift Supervisor.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to share your passion for service! Think of examples from your past experiences where you went above and beyond for customers or helped train others. This will show you're the right fit for the role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing candidates who take the time to fill out our mobile-friendly form. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Shift Supervisor in Birmingham
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you passionate about great service and leading a team.
Show Your Personality: We want to know the real you! Use the application to showcase your enthusiasm for hospitality and how you can make guests feel welcome. A bit of personality goes a long way!
Highlight Relevant Experience: Even though we don’t need a CV, it’s helpful to mention any previous experience in hospitality or leadership roles. Tell us how you’ve made a difference in past jobs!
Apply Through Our Website: Make sure to apply through our website for a smooth process. It’s mobile-friendly and takes just 2 minutes – we can’t wait to hear from you!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company
Before your interview, take some time to research the White Swan and its parent company, Mitchells & Butlers. Understand their values, the type of service they provide, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained new staff. This will highlight your capability to be a role model and mentor for others.
✨Emphasise Customer Service Passion
Since the role revolves around providing great service, make sure to express your passion for customer service. Share stories about how you've gone above and beyond for guests in previous roles. This will resonate well with the interviewers, as they want someone who can create a warm and welcoming atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows that you're engaged and serious about the role, plus it gives you valuable insights into what working there would be like.
