At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Sizzling Pub & Grill, one of the UK's favourite pub brands.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make a real impact on guest experiences while building lifelong friendships.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 28000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Drakes Drum, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Sizzling Pub & Grill, one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Leader — Guest Experience & Team Coach in Birmingham employer: Mitchells & Butlers PLC
At Sizzling Pub & Grill, we pride ourselves on being an excellent employer that values our team members and fosters a vibrant work culture. With flexible shifts, generous discounts across our brands, and a commitment to employee growth through training and social events, we ensure that every team member feels supported and appreciated. Join us at the Drakes Drum, where you can make a meaningful impact in the heart of the community while enjoying a fun and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader — Guest Experience & Team Coach in Birmingham
✨Tip Number 1
Get to know the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the team, whether it's at an event or during an interview, be ready to share why you’d be a great fit. Keep it friendly and enthusiastic – they want to see your passion for guest experience!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for getting hired. Plus, it shows you’re proactive and keen to learn more about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications that come directly from our site. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Shift Leader — Guest Experience & Team Coach in Birmingham
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion:We love seeing enthusiasm for great service and teamwork. Make sure to highlight any experiences that showcase your passion for hospitality and helping others.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website:For the best experience, make sure to apply directly through our website. It’s super user-friendly and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Brand
Before your interview, take some time to research Sizzling Pub & Grill and understand their values. Familiarise yourself with their menu and what makes them stand out in the industry. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can inspire others and maintain high standards of service.
✨Emphasise Guest Experience
Since the role focuses on guest experience, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a welcoming atmosphere and ensure guests leave with a smile. This is your chance to shine!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in this role. This shows that you're engaged and serious about contributing to their team.
