At a Glance
- Tasks: Support training and development initiatives, ensuring smooth course administration and delivery.
- Company: Join Mitchells & Butlers, a leading name in UK hospitality since 1898.
- Benefits: Enjoy 33% off at all brands, private healthcare, and 26 days annual leave.
- Why this job: Make a real impact in learning and development while working in a vibrant team.
- Qualifications: Experience with Moodle or Totara, Microsoft Office skills, and strong organisational abilities.
- Other info: Flexible hours, dynamic work environment, and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Learning & Development Support Advisor to join our Learning & Development team on a 12-month Fixed term contract. Reporting into the Learning & Development Support Team Lead you will organise Mitchells and Butler’s Learning & Development offer to delegates, ensuring all training modules run effectively. You’ll provide full administration service for all courses & support in the creation of new learning programmes, modules or interventions. You will ensure all training modules are delivered within agreed specification.
About us: Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery.
What’s in it for me?
- Working 35 hours per week, Monday to Friday, with some flexibility around workload and personal commitment
- 33% off at all our brands, including our hotels
- A pension that pays, where we’ll more than match your contributions (x1.5 of your contributions, up to a maximum of 5% of your salary)
- Private healthcare, dental plan, cycle to work, and keep fit schemes plus many others
- 26 days annual leave plus bank holidays
- Option to buy up to 3 weeks per year additional holiday
What makes Mitchells & Butlers a great place to work? To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. We have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths.
What will I be doing?
- Provide support to the business regarding their Training and Development queries.
- Process nominations for courses, check individual achievements and enrol onto relevant courses and eLearning modules.
- Enrol users onto correct induction programmes.
- Work with Stakeholders on the back of RFW to build new training programmes into MABLE.
- Maintain training records with 100% accuracy on MABLE to ensure delegates can be tracked on the system.
- Manage availability of Face-to-Face training courses and ensure that courses are planned to meet geographical demand.
- Manage availability of Online Training workshops ensuring that courses are planned to meet demand.
- Log & monitor attendance of courses and take decisions for charging accordingly for attendance.
- Analyse attendance data to ensure maximum utilisation of training programmes.
- Market programmes and courses where necessary to promote engagement and course utilisation.
- Arrange for course material and stationery to be present at course venues in advance of the course.
- Work closely with Digital Learning Team to support course builds and implementation of new training or interventions on the back of RFW meeting.
- Assist other team members in their duties on an ‘as needs’ basis, covering for sickness / holidays - following direction from the team leader.
- Maintain LMS to ensure that all Learning is available as per Learning Journeys.
- Liaise with Stakeholders & External suppliers to ensure training needs are met across the estate.
- Any other ad-hoc duties as directed by the Team Leader.
What do I need?
- Proficient administrating a Moodle or Totara site.
- Proficient in the use of Microsoft Office.
- Ability to adapt to new systems and processes.
- Works well under pressure.
- A great team player but has ability to work on own initiative.
- Integrity and tact.
- Has a clear and confident telephone manner.
- Organisational ability.
- Must always be presentable and professional.
- Ability to present to large groups of candidates confidently.
- Can increase efficiencies in existing processes.
Closing Date – 11.59pm on Tuesday 3rd February 2026.
Learning & Development Support Advisor in Birmingham employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Support Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the Learning & Development field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mitchells & Butlers and their training programmes. Show us that you’re genuinely interested in our culture and values, and how you can contribute to our Learning & Development team.
✨Tip Number 3
Practice your presentation skills! As a Learning & Development Support Advisor, you’ll need to present confidently. Grab a friend or family member and run through your ideas to get comfortable before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Mitchells & Butlers.
We think you need these skills to ace Learning & Development Support Advisor in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning & Development Support Advisor role. Highlight your relevant experience and skills that match the job description, like your proficiency in Moodle or Totara and your organisational abilities.
Showcase Your Team Spirit: We love a great team player! In your application, share examples of how you've collaborated with others in previous roles. This will show us that you can work well under pressure and support your colleagues when needed.
Be Professional and Presentable: Since this role involves liaising with stakeholders and presenting to groups, make sure your application reflects your professionalism. Use clear language, check for typos, and keep it neat and tidy. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with Mitchells & Butlers and their Learning & Development initiatives. Research their training programmes and think about how your skills can contribute to enhancing these offerings.
✨Showcase Your Organisational Skills
As a Learning & Development Support Advisor, organisation is key. Be ready to discuss specific examples of how you've successfully managed training schedules or maintained records in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing course enrolments or dealing with stakeholder queries. Think through potential scenarios and prepare your responses to show your problem-solving skills and adaptability.
✨Engage with Confidence
During the interview, maintain a confident and professional demeanour. Practice presenting your ideas clearly, as you may need to demonstrate your ability to communicate effectively with large groups, which is crucial for this role.