Guest Experience Team Member — Flexible Shifts in Birmingham

Guest Experience Team Member — Flexible Shifts in Birmingham

Birmingham Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Welcome guests, serve food and drinks, and maintain a clean environment.
  • Company: Join the vibrant All Bar One team in stylish city centre bars.
  • Benefits: Flexible shifts, 33% discount on dining, and access to earned wages anytime.
  • Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
  • Why this job: Be part of a fun team, enjoy social events, and make lasting memories.
  • Qualifications: No experience needed, just a passion for great service and teamwork.

The predicted salary is between 20000 - 25000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Team Member at All Bar One Airside, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and with support and training from us, you’ll be able to help out in the kitchen and on the bar too! Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you.

What’s in it for me?

  • Flexible shifts - to fit around you.
  • 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Earned Wage Access – access your earned pay when you need it.
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high‑street shopping discounts; free shares.
  • Free employee helpline – to support you with whatever life throws at you.

What will I be doing?

  • Greet, serve and look after our guests ensuring they can't wait to come back.
  • Maintain the highest standards of cleanliness and safety.
  • Support the kitchen preparing, cooking and presenting food.
  • Work with our team to create a friendly atmosphere our guests will love.

Guest Experience Team Member — Flexible Shifts in Birmingham employer: Mitchells & Butlers PLC

At All Bar One Airside, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture, generous discounts across our brands, and opportunities for personal growth through training and team socials, we ensure our Team Members feel supported and appreciated. Join us in a dynamic city centre location where you can thrive in a fun and engaging environment while enjoying benefits like Earned Wage Access and free shares.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Team Member — Flexible Shifts in Birmingham

Tip Number 1

Get to know the company! Before you apply, check out All Bar One's vibe and values. This will help you tailor your approach and show that you're genuinely interested in being part of the team.

Tip Number 2

Be yourself during the application process! Since there's no CV needed, use the mobile-friendly form to showcase your personality. Let us see your enthusiasm for hospitality and how you can contribute to creating a fantastic guest experience.

Tip Number 3

Prepare for a potential chat! If you get called for an interview, think about how you can demonstrate your skills in customer service and teamwork. We want to hear about your experiences and how you can bring a friendly atmosphere to our guests.

Tip Number 4

Don’t forget to follow up! After applying, drop us a quick message to express your excitement about the role. It shows initiative and keeps you on our radar as we look for the perfect fit for our team.

We think you need these skills to ace Guest Experience Team Member — Flexible Shifts in Birmingham

Customer Service
Communication Skills
Teamwork
Attention to Detail
Food Preparation
Safety Standards
Time Management

Some tips for your application 🫡

Keep it Simple:No need for a fancy CV here! Just fill out our quick application form on the website. We want to know the real you, so keep your answers straightforward and genuine.

Show Your Personality:We love a bit of character! When answering questions, let your personality shine through. Tell us what makes you tick and why you’d be a great fit for our team.

Highlight Relevant Experience:Even if you don’t have direct experience, think about any customer service roles or teamwork experiences you've had. Share those stories with us; they can really make you stand out!

Double-Check Before Submitting:Before you hit that submit button, give your application a quick once-over. Make sure everything’s filled in correctly and that it reflects the best version of you. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company

Before your interview, take some time to research All Bar One and its values. Understanding their focus on guest experience and the vibrant atmosphere they create will help you align your answers with what they’re looking for.

Show Your Personality

As a Guest Experience Team Member, personality is key! Be yourself during the interview and let your enthusiasm for hospitality shine through. Share examples of how you've created memorable experiences for guests in the past.

Prepare for Role-Specific Questions

Expect questions about customer service scenarios and teamwork. Think of specific situations where you’ve gone above and beyond for a guest or worked effectively with a team. This will demonstrate your suitability for the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.