At a Glance
- Tasks: Greet and serve office teams, ensuring top-notch hospitality and a friendly atmosphere.
- Company: Join The Hub, the vibrant restaurant at Mitchells & Butlers’ head office in Birmingham.
- Benefits: Enjoy flexible shifts, 33% dining discounts, 28 days holiday, and free shares!
- Other info: Work Monday to Friday, with no weekends and a dynamic, supportive environment.
- Why this job: Be the friendly face that brightens everyone's day while making lifelong friends.
- Qualifications: Passion for customer service and a fun-loving, team player attitude.
The predicted salary is between 20000 - 25000 € per year.
As a Front of House Team Member at The Hub, you will be the friendly face our office teams remember. You’ll serve our teams the fuel they need to keep them going and make new friendships along the way. You'll inject your personality every moment you’re with our teams, providing the best hospitality in the home of hospitality.
WHAT IS THE HUB?
The Hub is our restaurant located in the Mitchells & Butlers’ head office in Birmingham City Centre. Our head office is where our dedicated corporate teams come together to support our frontline and keep the business pushing forward. At The Hub we serve all our brand’s favourite dishes (including the famous Harvester salad bar!) as well as a variety of drinks and snacks.
WHAT ARE THE SHIFT PATTERNS?
You’ll work Monday to Friday - no weekends! Your general shift pattern will be 7am - 3pm with the occasional evening shift for events.
WHAT'S IN IT FOR ME?
- Flexible shifts that fit around you – The Hub is open office hours so a typical working day will be done by 5pm!
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Never a dull moment - fun, laughs and lifelong friends!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There’s also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS PART OF OUR FRONT OF HOUSE TEAM YOU'LL...
- Greet and serve our head office teams, brightening their day with top notch hospitality
- Help in the service and preparation of menu items to support back of house team
- Maintain the highest standards of cleanliness and safety
- Work with our team to create a friendly atmosphere at the heart of the office
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect meal, and our teams are no different. You’ll have a passion for customer service, a great eye for detail, always give great service and be a fun-loving, social, team player. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Front of House Hospitilty team leader in Birmingham employer: Mitchells & Butlers PLC
At The Hub, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With flexible Monday to Friday shifts, generous discounts across our brands, and a range of benefits including 28 days paid holiday and free shares, we ensure our Front of House Team Leaders enjoy a fulfilling and rewarding career in the heart of Birmingham City Centre. Join us for a fun-filled environment where you can build lasting friendships while delivering top-notch hospitality to our office teams.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Hospitilty team leader in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hub's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your hospitality skills! Think about how you can brighten someone's day with your service. Maybe role-play with a friend or family member to get comfortable with greeting and serving others, just like you would at The Hub.
✨Tip Number 3
Be yourself during the interview! The Hub is all about personality and fun, so let your true self shine through. Share your passion for customer service and any experiences that highlight your ability to create a welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at The Hub. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Front of House Hospitilty team leader in Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and friendliness into your words. Remember, we’re all about creating a welcoming atmosphere!
Show Your Passion for Hospitality:Make sure to highlight your love for customer service in your application. Share any experiences where you’ve gone above and beyond to make someone’s day better. We’re looking for team players who genuinely care about providing top-notch hospitality!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. Mention specific qualities that make you a great fit for our Front of House Team. It shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing team culture!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Make sure to let your friendly and approachable nature shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve brightened someone’s day in the past.
✨Know The Hub Inside Out
Familiarise yourself with The Hub and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Emphasise Teamwork
Since this role is all about creating a friendly atmosphere, be ready to discuss your experiences working in teams. Highlight how you contribute to a positive environment and how you support your colleagues, especially in a fast-paced setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, shift patterns, or even the types of events held at The Hub. This shows you’re engaged and eager to be part of the team, plus it helps you gauge if it’s the right fit for you.
