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- Tasks: Ensure a warm welcome for guests and manage front-of-house tasks with a focus on safety.
- Company: Leading hospitality group known for exceptional guest service.
- Benefits: 33% discount at various brands, flexible shifts, and career progression opportunities.
- Why this job: Join a supportive team and make a real difference in guest experiences.
- Qualifications: Passion for guest care and ability to stay professional under pressure.
- Other info: Dynamic work environment with great potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group is seeking a Night Porter in Basingstoke to ensure a warm welcome for guests and manage various front-of-house tasks, with a strong emphasis on safety and guest service.
Ideal candidates will be passionate about guest care and professional under pressure.
The role comes with great benefits, including a 33% discount at several brands, flexible shifts, and opportunities for career progression in a supportive team environment.
Night Front Desk Host — Warm Welcome & Safety in Basingstoke employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Host — Warm Welcome & Safety in Basingstoke
✨Tip Number 1
Make sure to showcase your passion for guest care during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help us see that you truly understand the importance of a warm welcome.
✨Tip Number 2
Practice staying calm under pressure. As a Night Front Desk Host, you'll need to handle various tasks while ensuring guest safety. We recommend role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Network with current employees or others in the hospitality industry. They can provide valuable insights about the company culture and what it takes to succeed in the role. Plus, it might just give you an edge when applying through our website!
✨Tip Number 4
Don’t forget to highlight your flexibility in shifts. The hospitality industry often requires adaptability, so let us know how you can fit into the team’s schedule. This could be a key factor in landing the job!
We think you need these skills to ace Night Front Desk Host — Warm Welcome & Safety in Basingstoke
Some tips for your application 🫡
Show Your Passion for Guest Care: When writing your application, let us see your enthusiasm for providing top-notch guest service. Share any relevant experiences that highlight your ability to create a warm and welcoming atmosphere.
Be Professional Under Pressure: We want to know how you handle challenging situations. Include examples in your application that demonstrate your ability to stay calm and professional, especially during busy or stressful times.
Tailor Your Application: Make sure to customise your application to fit the Night Front Desk Host role. Use keywords from the job description to show that you understand what we’re looking for and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application.
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company
Before your interview, take some time to research the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Guest Care Skills
Since the role emphasises guest service, prepare examples from your past experiences where you went above and beyond for a guest. Think about situations where you handled complaints or made someone’s stay memorable. This will demonstrate your passion for guest care.
✨Stay Calm Under Pressure
As a Night Front Desk Host, you’ll need to manage various tasks while ensuring safety. Be ready to discuss how you handle stressful situations. Share specific instances where you maintained professionalism and composure, as this will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they ensure guest safety at night. This shows that you’re not just interested in the job, but also in how you can grow within the company.
