Assistant Manager — Lead Team & Deliver WOW Guest Moments
Assistant Manager — Lead Team & Deliver WOW Guest Moments

Assistant Manager — Lead Team & Deliver WOW Guest Moments

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and support the General Manager.
  • Company: A top hospitality company in White Ladies Aston with a focus on exceptional service.
  • Benefits: Employee discounts, pension plan, and opportunities for career growth.
  • Why this job: Join a vibrant team and make a real difference in guests' experiences.
  • Qualifications: Previous management experience and a passion for hospitality.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality company in White Ladies Aston is seeking an Assistant Manager. In this role, you will manage a team and ensure guests have great experiences. You will support the General Manager and lead your team in delivering exceptional service. The ideal candidate will have previous management experience and a strong passion for hospitality. This position offers opportunities for growth within a larger organization and includes fantastic perks, such as employee discounts and a pension.

Assistant Manager — Lead Team & Deliver WOW Guest Moments employer: Mitchells & Butlers PLC

Join a leading hospitality company in White Ladies Aston, where we prioritise exceptional guest experiences and foster a vibrant work culture. As an Assistant Manager, you will not only lead a dedicated team but also benefit from fantastic perks like employee discounts and a pension plan, alongside ample opportunities for personal and professional growth within our expansive organisation. We are committed to creating a rewarding environment that values your passion for hospitality and dedication to service excellence.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager — Lead Team & Deliver WOW Guest Moments

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your passion for hospitality! When you get the chance to meet potential employers, share stories about how you've created memorable guest experiences in the past. It’s all about demonstrating that WOW factor!

Tip Number 3

Prepare for the interview by researching the company culture and values. Tailor your answers to reflect how you align with their mission of delivering exceptional service. We want to see that you’re not just a fit for the role, but for the team too!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Assistant Manager — Lead Team & Deliver WOW Guest Moments

Team Management
Guest Service Excellence
Leadership Skills
Hospitality Knowledge
Communication Skills
Problem-Solving Skills
Organisational Skills
Passion for Customer Experience
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy.

Highlight Your Management Experience: Make sure to emphasise any previous management roles you've held. We’re looking for someone who can lead a team effectively, so include examples of how you’ve motivated and developed others in your past positions. This will help us see you as a strong candidate for the Assistant Manager role.

Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our specific job description. Mention how your skills align with what we’re looking for, especially in delivering exceptional service and supporting the General Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re serious about joining our team at this fantastic hospitality company!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Company Inside Out

Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

Showcase Your Leadership Skills

As an Assistant Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare specific examples of how you've motivated your team, resolved conflicts, or improved service quality. This will demonstrate your capability to deliver those 'WOW' guest moments.

Prepare for Situational Questions

Expect questions that assess how you'd handle real-life scenarios in the hospitality environment. Think about times when you had to think on your feet or manage difficult guests. Practising these responses will help you feel more confident during the interview.

Express Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through. Share stories about why you love creating memorable experiences for guests and how you stay updated on industry trends. This passion can set you apart from other candidates and show that you're a great fit for the role.

Assistant Manager — Lead Team & Deliver WOW Guest Moments
Mitchells & Butlers PLC

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