Assistant Manager — Lead & Inspire Exceptional Guest Moments

Assistant Manager — Lead & Inspire Exceptional Guest Moments

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead and inspire your team to create unforgettable guest experiences.
  • Company: Join the vibrant team at Miller & Carter, part of Mitchells & Butlers PLC.
  • Benefits: Enjoy a substantial employee discount, pension, and 28 days paid holiday.
  • Other info: Help create memorable moments that keep guests coming back.
  • Why this job: Be part of a dynamic environment with amazing progression opportunities.
  • Qualifications: Leadership skills and a passion for delivering exceptional service.

The predicted salary is between 30000 - 40000 £ per year.

Mitchells & Butlers PLC is looking for an Assistant Manager at Miller & Carter in Newcastle upon Tyne. You will support the General Manager in leading your team, motivating them to deliver exceptional guest experiences.

The role offers amazing progression opportunities, a substantial employee discount, and benefits like a pension and 28 days paid holiday. Join a vibrant team and help create memorable moments that keep guests coming back.

Assistant Manager — Lead & Inspire Exceptional Guest Moments employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an excellent employer, offering a vibrant work culture where you can lead and inspire a dedicated team to create exceptional guest experiences. With fantastic progression opportunities, substantial employee discounts, and generous benefits including a pension and 28 days paid holiday, working at Miller & Carter in Newcastle upon Tyne means being part of a supportive environment that values your growth and contributions.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager — Lead & Inspire Exceptional Guest Moments

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Mitchells & Butlers PLC

Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager — Lead & Inspire Exceptional Guest Moments

Team Leadership
Motivational Skills
Guest Experience Management
Communication Skills
Problem-Solving Skills
Time Management
Customer Service Excellence

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mitchells & Butlers PLC

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!