Head Waiter/Waitress

Head Waiter/Waitress

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team, train staff, and ensure top-notch service during busy shifts.
  • Company: Join Browns Brasserie and Bar, known for its classic British food and vibrant atmosphere.
  • Benefits: Enjoy flexible shifts, 33% discounts, financial tools, gym discounts, and team socials.
  • Why this job: Be at the heart of the action, making memorable experiences for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service are essential.
  • Other info: No CV needed; our quick mobile-friendly application takes just 2 minutes!

The predicted salary is between 24000 - 36000 £ per year.

As Head Waiter/Waitress at the Lamb Inn, you\’ll bring your experience and passion to lead your team on the floor. You\’ll act as a supervisor, providing the service that will keep our guests coming back for more. Join us at Vintage Inns, a charming collection of rural pubs. You\’ll find roaring log fires, traditional food, and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

Responsibilities:

  1. Lead the team on the floor to success during busy shifts.
  2. Train and inspire your team.
  3. Support the day-to-day running of the business.
  4. Maintain high standards of cleanliness and safety.

Additional Information:

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note that in certain recruitment situations, such as high-volume, seasonal, and high-peak times, the employer may limit the overall number of interviews offered to both disabled and non-disabled applicants. For more details, please visit our website.

  • Flexible shifts – to fit around the other important things in life.
  • A 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One.
  • 20% discount for up to 5 friends and family across all our brands.
  • Wagestream – a financial toolkit that helps you manage your finances and access your earned pay when needed.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!

As part of Mitchells & Butlers, you will also receive a pension, 28 days paid holiday, high-street shopping discounts, free shares, and access to a free employee helpline for support.

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Head Waiter/Waitress employer: Mitchells & Butlers PLC

At Browns Bluewater, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering tailored shifts to accommodate your lifestyle. Our vibrant work culture fosters teamwork and camaraderie, with regular team socials and a generous 33% discount across all our brands, ensuring you enjoy the best of what we offer. With opportunities for personal growth and a comprehensive benefits package including pension contributions, paid holidays, and access to financial tools like Wagestream, joining us means becoming part of a supportive community dedicated to your success.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/Waitress

✨Tip Number 1

Familiarise yourself with the menu and service style at Browns Brasserie and Bar. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in a busy environment. Highlighting your ability to inspire and train others will set you apart as a strong candidate for the Head Waiter/Waitress position.

✨Tip Number 3

Be prepared to discuss how you maintain high standards of cleanliness and safety in a restaurant setting. This is crucial for the role, and showing that you prioritise these aspects will resonate well with the hiring team.

✨Tip Number 4

Engage with the company culture by following Browns on social media and interacting with their posts. This will give you insights into their values and help you align your responses during the application process.

We think you need these skills to ace Head Waiter/Waitress

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Training and Development
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Knowledge of Food Safety Standards
Conflict Resolution
Adaptability
Sales Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the skills required, such as leadership, customer service, and teamwork.

Complete the Application Form: Since there's no CV required, focus on filling out the application form thoroughly. Take your time to provide detailed answers that showcase your experience and passion for the role.

Highlight Relevant Experience: In your application, emphasise any previous experience in hospitality or leadership roles. Mention specific instances where you led a team or provided exceptional service to guests.

Show Your Personality: Let your personality shine through in your application. Use a friendly and engaging tone to convey your enthusiasm for the position and the company culture at Browns Brasserie and Bar.

How to prepare for a job interview at Mitchells & Butlers PLC

✨Show Your Leadership Skills

As a Head Waiter/Waitress, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and train others.

✨Know the Menu Inside Out

Familiarise yourself with the menu and any special offerings at Browns Brasserie and Bar. Being able to discuss the dishes confidently will show your passion for the role and your commitment to providing excellent service.

✨Emphasise Customer Service Experience

Customer service is key in this role. Be prepared to discuss your previous experiences in hospitality and how you’ve handled challenging situations with guests. This will demonstrate your ability to maintain high standards of service.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Head Waiter/Waitress
Mitchells & Butlers PLC
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