At a Glance
- Tasks: Drive sales and create unforgettable events at a stunning waterfront venue.
- Company: Join Browns West India Quay, part of a beloved UK hospitality brand.
- Benefits: Enjoy 25 days holiday, staff discounts, and a company pension scheme.
- Other info: Flexible working hours with opportunities for career growth in a dynamic environment.
- Why this job: Be the key player in growing corporate relationships and exceeding targets.
- Qualifications: Proven sales experience and a passion for hospitality and events.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven sales professional with a passion for hospitality, events and generating new business? Browns West India Quay is part of Browns Brasserie & Bar, one of the UK's best-loved hospitality brands, and forms part of the Mitchells & Butlers portfolio, a leading restaurant and pub company operating a range of well-known brands across the UK. Browns WIQ is a stunning waterfront brasserie located in the heart of Canary Wharf. A sought-after destination for corporate functions, exclusive venue hire, group bookings and special occasions, making it one of the most distinctive hospitality venues in the Canary Wharf area. Overlooking the docks and featuring a large waterside terrace, Browns attracts a diverse mix of corporate professionals, local residents, tourists and leisure guests throughout the year.
This is an exciting opportunity for a Sales & Events Manager who thrives on building relationships, identifying new opportunities and exceeding commercial targets. You'll play a key role in growing our corporate client base, developing bespoke events and creating new revenue streams across the business.
What You'll Be Doing
- Generating new business through proactive sales activity including cold calling, networking, referral campaigns, corporate outreach and local sales initiatives.
- Driving group bookings, private events, exclusive venue hire and large-scale corporate events.
- Building and maintaining strong relationships with corporate clients, agents, resellers and third-party bookers.
- Managing enquiries efficiently and converting enquiries into confirmed bookings, achieving a conversion rate of 70%+.
- Creating and selling bespoke events and experiences that deliver incremental revenue and profit.
- Identifying and pursuing new business opportunities to meet and exceed sales targets.
- Managing enquiries promptly via phone and email, converting opportunities into confirmed bookings.
- Working closely with Marketing, Brand and Operations teams to support promotional campaigns and revenue-driving events.
- Developing quarterly sales activity plans aligned to business objectives and KPIs.
- Negotiating commercial agreements, pricing and packages with clients and agents.
- Organising and hosting venue showcase events to promote facilities and services.
- Tracking sales performance, maintaining accurate revenue reporting and providing insights on future opportunities.
- Ensuring a seamless handover and delivery process for large-scale events and group bookings.
- Delivering excellent customer service, after-sales care and relationship management to encourage repeat business and referrals.
What We're Looking For
- Proven track record of generating new business and delivering revenue growth.
- Strong experience in business development, corporate sales or hospitality sales.
- Skilled at building relationships and winning new clients through proactive networking and outreach.
- Confident managing a sales pipeline and working towards ambitious targets and KPIs.
- Commercially focused with excellent negotiation and influencing skills.
- Strong communication and stakeholder management abilities.
- Highly organised, self-motivated and results-driven.
- Experience within hospitality, events, leisure, venues or group bookings would be highly advantageous.
- Passionate about delivering exceptional customer experiences while driving business growth.
Benefits
- 25 days holiday
- Company pension scheme
- Laptop and mobile phone provided
- Staff discount across Mitchells & Butlers brands
- Friends & family discount
- Buy up to 10 extra days' holiday
- Cycle to Work scheme
- Annual salary review
This is a full-time role requiring a flexible approach to meet the needs of the business and deliver agreed targets. The role operates on a five-day working week, typically Monday to Friday, though occasional weekend work may be required. Any Saturday or Sunday working will be planned and is usually linked to key events or full-venue hires to ensure seamless event coordination and an excellent client experience. While this role is a Sales & Events Manager level and engages externally with corporate clients and partners, it is contractually aligned to our retail management structure and payroll-linked to Browns West India Quay. This enables strong integration between sales, brand, and operational delivery.
If you're a commercially focused sales professional who enjoys building relationships, creating opportunities and delivering results within a fast-paced hospitality environment, we'd love to hear from you.
Marketing in London employer: Mitchells & Butlers - Marketing
Browns West India Quay is an exceptional employer, offering a vibrant work culture within one of the UK's most beloved hospitality brands. Located in the heart of Canary Wharf, employees benefit from a stunning waterfront setting, competitive salary, and generous perks such as 25 days holiday and a company pension scheme. With a strong focus on employee growth and development, this role provides opportunities to thrive in a dynamic environment while building meaningful relationships with corporate clients and delivering outstanding events.
Contact Details:
Mitchells & Butlers - Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Marketing in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers - Marketing. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers - Marketing
Don't be shy about reaching out to Mitchells & Butlers - Marketing directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Marketing in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers - Marketing and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers - Marketing
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
