At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
- Company: Join Harvester, the nation's family favourite for feel-good dining.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
- Other info: Enjoy career growth, 28 days holiday, and free shares!
- Why this job: Make a real impact on guest experiences while having fun with your team.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 28000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Timberdine - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Guest Experience Team Lead | Flexible Shifts & Discounts in Worcester employer: Mitchells & Butlers Leisure Retail Limited
At Harvester, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. With flexible shifts, generous discounts across our brands, and opportunities for personal growth, you’ll not only enjoy your role as Guest Experience Team Lead but also thrive in a culture that celebrates fun, teamwork, and exceptional service. Join us at Timberdine and be part of a family favourite that values your contributions and offers a rewarding career path.
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Team Lead | Flexible Shifts & Discounts in Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harvester's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Guest Experience Team Lead, you'll be interacting with guests and leading a team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your passion for great service! Think of examples from your past experiences where you went above and beyond for customers. This will help you stand out as someone who truly cares about guest satisfaction.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you're tech-savvy and ready to jump into the role!
We think you need these skills to ace Guest Experience Team Lead | Flexible Shifts & Discounts in Worcester
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Passion:Let your enthusiasm for great service shine through! Mention any experiences that highlight your love for hospitality and working with people. We’re all about creating a warm atmosphere!
Be Clear and Concise:While we want to know about you, keep your answers straightforward. Avoid long-winded explanations; instead, focus on what makes you a great fit for the Guest Experience Team Lead role.
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and ensures your application gets to us without any hassle!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Harvester and its values. Understand their commitment to great service and how they create a welcoming atmosphere for guests. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed or trained others in the past. Highlight your ability to motivate and inspire your team to deliver excellent guest experiences.
✨Emphasise Customer Service
Since the role is all about guest experience, think of specific instances where you went above and beyond for a customer. Share these stories during your interview to demonstrate your passion for providing exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
