Supplier Accounts Controller

Overview

Are you looking for an opportunity that is varied, challenging and offers the opportunity to enhance and improve the supplier accounts process within our wider Property team? We have an exciting opportunity for a 12-month fixed term contract as a Supplier Accounts Controller to work in a varied role and provide high level support to the Building Services function.

The Supplier Accounts Controller takes the lead for the on-going performance and invoice management for a number of maintenance suppliers, across a number of contracts worth circa £75m. You will manage the review of selected invoices for your allocated suppliers. You will also routinely train and educate allocated suppliers, and then feedback on issues identified and any areas of concern with a view to improve and maintain performance levels.

As a Supplier Accounts Controller, you will maintain excellent working relationships with Heads of Maintenance, Area Building Managers and the maintenance supply chain. In this role, you will report into our Supplier Accounts Manager.

This is an office based role at our Retail Support Centre in Central Birmingham.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.

You’ll be well rewarded…

• Opportunity to buy up to an extra 3 weeks holiday – life is for living after all!
• Working 35 hours per week, Monday to Friday, with flexibility with working hours to fit around your personal commitments
• Love eating out? You’ll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered. What’s more, you can also choose FIVE of your nearest and dearest and sign them up to 20% family and friend’s discount.
• Never a dull moment – fun, laughs and lifelong friends!

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

The Opportunity – Supply Accounts Controller

Responsibilities

Regulatory;

• Ensure the company’s liquor and associated licenses are not endangered at any time.
• Ensure health, safety considerations are paramount in all decisions and activities.

Legal;

• Read and understand relevant sections of contracts for allocated suppliers.
• Ensure that the financial terms of the contracts are being adhered to.
• Ensure that contractual KPIs are adhered to.
• Ensure that contractual rates are reflected in the CAFM.
• Feedback on areas which don’t perform as well as they should for future improvements.

Cost Management;

• Review selected invoices for allocated suppliers to ensure they meet the terms of the contract.
• Highlight any that do not meet the criteria and return these to the supplier.
• Agree prices for regularly occurring materials.
• Compare performance with similar contractors from the peer group.

Supplier Management;

• Liaise with Area Building Manager ahead of meetings to identify issues.
• Review previous KPIs to ensure continuous improvement.
• Meet with the supplier either in person or virtually at the agreed intervals and review KPIs.
• Provide minutes of meetings.
• Highlight to the supplier KPIs for improvement and record improvement plan.
• RAG rate supplier and prepare recommendations for future action.
• Feedback to Area Building Managers and other interested parties.

Audit;

• Where irregularities or areas of risk are found, report back and recommend future actions.

Training;

• As required provide training to the allocated suppliers.

What you’ll need to bring to the Supplier Accounts Controller role:

• High level of attention to detail, with the ability to manage a varied portfolio of suppliers
• Excellent communication, presentation and interpersonal skills
• High degree of self-motivation
• Understanding of maintenance or building processes preferred

Could you be a great addition to our team? Apply for this Supplier Accounts Controller today and we’ll be in touch to explore how you could be part of our exciting future.

Closing Date – 11.59pm on Friday 13th February 2026