Shift Leader: Train Teams & Elevate Guest Experience in Southampton
Shift Leader: Train Teams & Elevate Guest Experience

Shift Leader: Train Teams & Elevate Guest Experience in Southampton

Southampton Part-Time 1300 - 1800 Β£ / month (est.) No home office possible
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At a Glance

  • Tasks: Lead your team to deliver exceptional customer service and create a welcoming atmosphere.
  • Company: Join a top hospitality company in Southampton with a focus on guest experience.
  • Benefits: Enjoy flexible shifts, dining discounts, pension, and paid holidays.
  • Why this job: Make every guest feel special while developing your leadership skills.
  • Qualifications: Passion for hospitality and strong team leadership abilities.
  • Other info: Great opportunity for career growth in a vibrant industry.

The predicted salary is between 1300 - 1800 Β£ per month.

Join a leading hospitality company as a Part Time Shift Supervisor in Southampton. You will lead your team, provide exceptional customer service, and ensure a welcoming atmosphere for all guests.

This role comes with flexible shifts, discounts across various dining brands, and comprehensive benefits including a pension and paid holidays.

If you are passionate about the hospitality industry and want to make every guest feel special, we want to hear from you.

Shift Leader: Train Teams & Elevate Guest Experience in Southampton employer: Mitchells & Butlers Leisure Retail Limited

As a leading hospitality company in Southampton, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional service. Our employees enjoy flexible shifts, generous discounts across our dining brands, and comprehensive benefits including a pension and paid holidays, all while having the opportunity to grow within the industry and make a meaningful impact on guest experiences.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Leader: Train Teams & Elevate Guest Experience in Southampton

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. This will help us feel more confident and articulate when discussing how we can elevate guest experiences.

✨Tip Number 3

Show off your passion for hospitality! When we get the chance to chat with potential employers, let our enthusiasm shine through. Share stories about how we've made guests feel special in the past.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our approach to highlight how we can lead teams and create a welcoming atmosphere.

We think you need these skills to ace Shift Leader: Train Teams & Elevate Guest Experience in Southampton

Leadership Skills
Customer Service
Team Management
Communication Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Hospitality Knowledge

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating a welcoming atmosphere and making every guest feel special.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Shift Leader role. We love seeing how your past roles have prepared you to lead teams and provide exceptional customer service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

✨Know the Company Inside Out

Before your interview, do some research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can elevate the guest experience through effective leadership.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult guests or situations. Think of specific instances where you provided exceptional customer service or turned a negative experience into a positive one. This will showcase your problem-solving skills and commitment to guest satisfaction.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how they measure success in this role. This shows that you're engaged and serious about contributing to their team.

Shift Leader: Train Teams & Elevate Guest Experience in Southampton
Mitchells & Butlers Leisure Retail Limited
Location: Southampton
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