At a Glance
- Tasks: Lead a welcoming team and ensure exceptional service for guests.
- Company: Join the Toby Carvery family at Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, discounts, and a supportive work environment.
- Other info: Great opportunity for career growth in a fun atmosphere.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for teamwork.
The predicted salary is between 24000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited is seeking a Shift Supervisor at Toby Carvery - Ugly Duckling. You will warmly welcome guests and lead a team dedicated to exceptional service.
Join the Toby Carvery family and enjoy benefits like flexible shifts, discounts across brands, and a supportive work environment.
The role involves:
- Day-to-day operations
- Team training
- Ensuring high cleanliness and safety standards
Shift Supervisor - Lead & Train a Welcoming Team employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where team members are valued and supported. As a Shift Supervisor at Toby Carvery - Ugly Duckling, you will benefit from flexible shifts, generous discounts across our brands, and ample opportunities for personal and professional growth in a welcoming environment that prioritises exceptional service and teamwork.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor - Lead & Train a Welcoming Team
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toby Carvery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and welcoming guests. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your leadership experience! Think of examples where you've successfully trained or led a team. Be ready to share these stories during your interview to demonstrate your ability to inspire and manage others.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you're keen on joining the Toby Carvery family directly. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor - Lead & Train a Welcoming Team
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team. Make sure to showcase any previous experience in training or managing teams. We love to see examples of how you've motivated others to deliver exceptional service!
Be Specific About Your Experience:Use specific examples from your past roles to demonstrate your skills. Whether it’s maintaining cleanliness standards or handling day-to-day operations, we want to know how you’ve excelled in similar situations.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company Culture
Before your interview, take some time to research Mitchells & Butlers and the Toby Carvery brand. Understand their values and what makes them unique. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully trained or motivated a team. Highlight how you can create a welcoming environment for both guests and staff, which is key to the role.
✨Emphasise Customer Service Excellence
Mitchells & Butlers values exceptional service, so be ready to share your experiences in providing top-notch customer service. Prepare anecdotes that demonstrate your ability to handle difficult situations and ensure guest satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain cleanliness and safety standards. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
