At a Glance
- Tasks: Lead a vibrant team, serve guests, and maintain high cleanliness and safety standards.
- Company: A top hospitality company in Greater London with a focus on guest experience.
- Benefits: Flexible shifts, brand discounts, and a pension plan for your future.
- Why this job: Join us to create unforgettable experiences for our guests every day.
- Qualifications: Strong customer service skills and previous supervisory experience are essential.
- Other info: Be part of a welcoming team in a dynamic hospitality environment.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading hospitality company in Greater London is seeking a Shift Supervisor for Toby Carvery. You will lead a team, serve guests, and ensure high standards of cleanliness and safety.
The ideal candidate has strong customer service skills and experience in a supervisory role.
Benefits include:
- Flexible shifts
- Discounts across brands
- Pension plan
Join us to help create memorable experiences for our guests.
Shift Supervisor - Lead a Welcoming Hospitality Team employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shift Supervisor - Lead a Welcoming Hospitality Team
β¨Tip Number 1
Network like a pro! Reach out to friends or former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
β¨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. This will help us feel more confident and articulate when discussing our experience and how we can lead a welcoming team.
β¨Tip Number 3
Show off your personality! When we get the chance to meet potential employers, let our passion for hospitality shine through. Share stories about how we've created memorable experiences for guests in the past.
β¨Tip Number 4
Apply directly through our website! Itβs the best way to ensure our application gets noticed. Plus, it shows that weβre genuinely interested in joining the team at Toby Carvery.
We think you need these skills to ace Shift Supervisor - Lead a Welcoming Hospitality Team
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience. We want to see how you've led teams in the past and created a welcoming environment for guests.
Customer Service is Key: Emphasise your customer service skills in your application. Share specific examples of how you've gone above and beyond to ensure guests have a memorable experience, as this is crucial for the Shift Supervisor role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
β¨Know the Company Inside Out
Before your interview, take some time to research Toby Carvery and its values. Understand their approach to hospitality and customer service. This will help you align your answers with what theyβre looking for and show that youβre genuinely interested in being part of their team.
β¨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and support your colleagues.
β¨Emphasise Customer Service Excellence
Customer service is at the heart of hospitality. Think of specific instances where you went above and beyond for a guest or handled a difficult situation. Highlighting these experiences will show that you understand the importance of creating memorable experiences for guests.
β¨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with your interviewers.