Shift Supervisor

Shift Supervisor

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a fun atmosphere.
  • Company: Join O'Neill's Oxford, where great service meets vibrant nightlife.
  • Benefits: Enjoy flexible shifts, 33% dining discounts, and financial tools like Wagestream.
  • Why this job: Be part of an electric environment with lifelong friends and exciting socials.
  • Qualifications: No CV needed; just bring your passion for service and teamwork.
  • Other info: Receive a pension, 28 days holiday, and even free shares!

The predicted salary is between 24000 - 36000 £ per year.

No CV to hand? No problem! We\’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Red Lion Oxford, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you\’re passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts — to fit around you.
  • Love dining out? You\’ll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There\’s also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
  • Be a shift leader
  • Be a role model for your teams, helping with their training
  • Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

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Shift Supervisor employer: Mitchells & Butlers Leisure Retail Limited

At O'Neill's Oxford, we pride ourselves on being an exceptional employer that values flexibility and a vibrant work culture. As a Shift Supervisor, you'll enjoy a range of benefits including generous discounts across our brands, a supportive team environment, and opportunities for personal growth, all while working in a lively atmosphere that fosters camaraderie and fun.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Familiarise yourself with O'Neill's values and culture. Understanding what makes them tick will help you connect with the team during your interview and show that you're genuinely interested in being part of their vibrant atmosphere.

✨Tip Number 2

Prepare to discuss your leadership style and experiences. As a Shift Supervisor, you'll need to demonstrate how you can motivate and train your team, so think of specific examples where you've successfully led a group or improved service.

✨Tip Number 3

Show your passion for customer service. Be ready to share stories about how you've gone above and beyond for guests in previous roles, as this will highlight your commitment to creating memorable experiences for customers.

✨Tip Number 4

Engage with the local community. If you have any connections or knowledge about the Oxford area, mention it! This shows that you're not just looking for a job, but that you want to be an integral part of the local scene at O'Neill's.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Conflict Resolution
Adaptability
Organisational Skills
Ability to Work Under Pressure
Interpersonal Skills
Knowledge of Health and Safety Standards

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Shift Supervisor at O'Neill's. This will help you tailor your application to highlight relevant skills and experiences.

Complete the Application Form: Since there's no CV required, focus on filling out the application form thoroughly. Make sure to provide clear and concise answers that showcase your passion for great service and leadership abilities.

Highlight Relevant Experience: Even without a CV, you can mention any previous experience in hospitality or supervisory roles directly in the application form. Use specific examples to demonstrate how you've led teams or provided excellent customer service.

Show Your Personality: O'Neill's values a fun and lively atmosphere, so let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining the team and contributing to the vibrant environment.

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

✨Show Your Passion for Service

As a Shift Supervisor, your enthusiasm for great service is key. Be prepared to share examples of how you've provided excellent customer service in the past and how you plan to inspire your team to do the same.

✨Demonstrate Leadership Skills

Highlight your experience in leading teams. Discuss specific instances where you've successfully trained or mentored others, showcasing your ability to be a role model and a supportive leader.

✨Know the Brand

Familiarise yourself with O'Neill's and its offerings. Understanding the atmosphere, menu, and values will help you connect with the interviewers and show that you're genuinely interested in the role.

✨Prepare for Scenario Questions

Expect questions about handling difficult situations or managing a busy shift. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to maintain high standards under pressure.

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