At a Glance
- Tasks: Lead your team, serve guests, and ensure a fantastic dining experience.
- Company: Join a vibrant hospitality group with a focus on fun and teamwork.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and social events.
- Other info: Enjoy 28 days paid holiday and high-street shopping discounts.
- Why this job: Make lifelong friends while enjoying great perks and a lively work environment.
- Qualifications: Leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
Benefits
- Flexible shifts – to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension, 28 days paid holiday, high-street shopping discounts, free shares and access to a free employee helpline.
Responsibilities
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
Shift Lead & Guest Experience Champion | Flexible Shifts in Rotherham employer: Mitchells & Butlers Leisure Retail Limited
At Mitchells & Butlers, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering flexible shifts to fit around your lifestyle. Our vibrant work culture fosters camaraderie and fun, with team socials and opportunities for personal growth, all while enjoying generous discounts across our diverse dining brands. Join us in creating memorable experiences for our guests while benefiting from a comprehensive package that includes a pension, paid holidays, and financial tools like Wagestream to support your financial wellbeing.
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead & Guest Experience Champion | Flexible Shifts in Rotherham
✨Tip Number 1
Network like a pro! Chat with friends, family, or even that barista who always remembers your order. You never know who might have a lead on a Shift Lead position or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the role. We want you to shine as a Guest Experience Champion!
✨Tip Number 3
Dress to impress! First impressions matter, so rock up looking smart and professional. It shows you’re serious about the role and ready to lead the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our team!
We think you need these skills to ace Shift Lead & Guest Experience Champion | Flexible Shifts in Rotherham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for the Shift Lead role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in leading teams and providing excellent guest experiences. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers. Understand their brands and what makes them unique. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your capability to be a role model for others.
✨Emphasise Guest Experience
Since this role is all about enhancing guest experience, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to excellent service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows you're engaged and serious about the position.
