At a Glance
- Tasks: Lead a team, welcome guests, and ensure top-notch service standards.
- Company: Join Mitchells & Butlers, a leader in leisure retail with a vibrant culture.
- Benefits: Enjoy 28 days holiday, pension, brand discounts, and free shares.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be a champion of guest experience and make a difference every day.
- Qualifications: Leadership skills and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited in Portsmouth is seeking a Shift Supervisor for Miller & Carter Great Salterns.
You'll welcome guests, lead a team, and uphold service standards to ensure guests return.
The role focuses on day-to-day site operations, training colleagues, maintaining cleanliness and safety, and delivering consistent guest experiences.
The company offers a pension, 28 days holiday, brand discounts, free shares, and supportive employee resources.
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Flexible Shift Leader & Guest Experience Champion in Portsmouth employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an exceptional employer, offering a vibrant work culture in Sutton Coldfield where you can truly make a difference in guest experiences. With a strong focus on employee growth and development, the role of General Manager at Ember Inns comes with fantastic benefits such as a bonus scheme, generous discounts across all brands, and optional onsite accommodation, making it a rewarding place to build your career.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Shift Leader & Guest Experience Champion in Portsmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers Leisure Retail Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers Leisure Retail Limited
Don't be shy about reaching out to Mitchells & Butlers Leisure Retail Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Flexible Shift Leader & Guest Experience Champion in Portsmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers Leisure Retail Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
