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- Tasks: Lead a team to deliver outstanding guest experiences and support the General Manager.
- Company: Join Toby Carvery, part of Mitchells & Butlers, known for its welcoming atmosphere.
- Benefits: Enjoy onsite accommodation, great career progression, and 33% staff discounts across all brands.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a key player in creating memorable experiences for guests every day.
- Qualifications: Leadership skills and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited is looking for an Assistant Manager at Toby Carvery in Portsmouth. This role involves supporting the General Manager and leading the team to provide exceptional guest experiences.
Responsibilities include:
- Training staff
- Acting as Duty Manager
- Ensuring service excellence
The position offers onsite accommodation, great progression opportunities, and various staff discounts, including 33% off across all brands. Join us to make every guest feel truly welcome.
Assistant Manager: Lead Team & Guest Experience in Portsmouth employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager: Lead Team & Guest Experience in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitchells & Butlers' values and how they treat their guests. This will help you connect with the team and show that you're genuinely interested in making every guest feel welcome.
✨Tip Number 2
Practice your leadership skills! As an Assistant Manager, you'll be leading a team, so think of examples where you've successfully trained or motivated others. Share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Be ready to discuss service excellence! Prepare to talk about what exceptional guest experiences mean to you and how you would implement them at Toby Carvery. This shows you're aligned with their mission to make every guest feel truly welcome.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site for the best chance of landing that interview. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Assistant Manager: Lead Team & Guest Experience in Portsmouth
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you’re passionate about providing exceptional guest experiences. Share any relevant stories or examples that highlight your commitment to making every guest feel welcome.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've trained staff or managed a team in the past, and what you learned from those experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Toby Carvery. Mention specific responsibilities from the job description and explain how your skills align with them.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and Toby Carvery. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully trained staff or resolved conflicts. Highlight how you can motivate others to provide exceptional guest experiences, as this is key to the role.
✨Emphasise Guest Experience
Since the role focuses on guest experience, come ready with ideas on how to enhance it. Share any past experiences where you went above and beyond for guests. This will demonstrate your commitment to making every guest feel welcome, which is crucial for Toby Carvery.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how they measure service excellence. This shows that you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.